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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 741 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers love the Predator Helios Neo 16's performance and graphics capabilities, frequently praising its excellent value for the price. Many appreciate the customizable keyboard and the option to upgrade the RAM. However, some users point out that the battery life could be improved, and the laptop's weight and potential for fan noise are also mentioned as drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 741 reviews
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good for the amount you pay. Not a fan of McAfee and Windows 11.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Serious bang for your buck

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This will be a Christmas gift, but I got to check out the performance when setting it up and adding another SSD for storage. Very impressed with the display, system speed, and aesthetics. No doubt this is going to be a massive hit on Christmas morning!

    I would recommend this to a friend
  • Cons mentioned:
    Fan noise

    Rated 4 out of 5 stars

    Great laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop at this price although the fans are a bit annoying.

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 4 out of 5 stars

    Acer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, wish it had more internal storage though.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Solid buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty amazing laptop. Great for gaming and can handle any work tasks. A solid buy.

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 4 out of 5 stars

    Value for money.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy about this product. Working great, it would have been idle with more storage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first gaming laptop which I purchased a month ago. It’s working just as expected. I love how powerful it is and can see the difference between this laptop vs a regular non gaming laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Laptop is great and I got it for an affordable price for these specs. I use it for school and gaming on the side. The battery life does last a good amount of time if on the lowest power settings though. I wish this came with 1TB, but you can upgrade that yourself. Overall, I am satisfied with my choice.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pc for the price point. Great graphics. Great cpu speed. Havent had an issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent for kids to game and do school work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kid loves it - works for all of his gaming purposes Minecraft, Roblox. Basically worked right out of the box with very little set up. Has a cool factor to its appearance of you if you kids care about that.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    My review

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a well built computer but battery drains fast.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our teen needed a beginner gaming laptop. This is great for that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You need this laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s definitely worth the buy. I have been looking for a new laptop for years and I’m glad I settled on this one. Price was affordable, specs are above standard and it has little bells and whistles I’m still finding!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Acer Predator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great; I could do without the default fancy noise startup though.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great gaming laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good gaming laptop. It is heavy though and the battery doesn't last long.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but squareish screen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is really good, only thing i wasnt expecting and am a little disappointed of is the unusual screen shape, its more like a square shaped screen rather than a rectangular shaped screen, but, that shouldnt be a deal breaker for anyone looking for good performace for a cheap price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is very good for gaming. I can play almost all of popular games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT EXPERIENCE

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good customdr service, the cashier help me pick the best one and gave me greay advice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop didn’t break the bank

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought on sale . Great value for the price . Depending what you are using it for might want little more memory and cpu value . But on sale was great value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop, difficult setup

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good computer for the cost, but it is hard to setup initially. I had to do a windows reinstall because it wasn’t completed correctly and the Xbox app couldnt connect to the Windows store.

    I would recommend this to a friend
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