Customer Ratings & Reviews
![The text on the image reads: "PC GAME PASS dts> Esc F1 F2 F3 F4 F5 F6 F7 F8 F9 F10 F11 F12 M4 PrtSc t Ins Del 144 >/I DN - . ! 1 @ 2 # 3 S 4 % 5 E 6 & 7 8 ( 9 ] O ee - + = Backspace W NumLk / Tab Q W E R T Y U I o P [ ] 1 I / 7 Home 8 A 9 PgUp I Caps Lock A S D F G H J L : : " - Enter 4 A 5 6 1 Shift Z X V N M C > ? / 1 Shift 1 ind 2 V 3 Podn Enter Ctrl Fn Alt Alt Gr Ctrl O Ins Del".](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/70c4ddca-68ed-4f97-b3a9-868f558f2a15.jpg)
- Model:
- PHN16-72-99PA
- SKU:
- 6576933
Rating by feature
- Battery Life
Rating 4.0 out of 5 stars
- Speed
Rating 4.7 out of 5 stars
- Display
Rating 4.7 out of 5 stars
Customers are saying
Customers admire the Predator Helios Neo 16” gaming laptop's impressive performance and graphics capabilities, frequently praising its speed and visual quality. Many appreciate the value for the price and the ample RAM, contributing to smooth multitasking. However, some users note that the battery life could be improved, and the laptop's weight and fan noise are potential drawbacks for some.
This summary was generated by AI based on customer reviews.
Average user is good with it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent laptop. I’m not like gamer gamer, just dots and PUBG. So I’m very satisfied with it. Doing some work stuff and coding little bit.
I would recommend this to a friendPredator helios 16
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is so op and it could run 3A games smoothly so powerful laptop and very convenient because of the high specs and low price highly recommend!!!!
I would recommend this to a friendCPU thermal paste
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved it until it got to hot and never turned back on checked the cpu the thermal paste in it was non existent
I would recommend this to a friendWish I Could Stay With It
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed an upgrade for my new job. Sadly this did not have the CPU power they requested.
I would recommend this to a friendAccer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's an excellent laptop, I highly recommend it...
I would recommend this to a friendBest gaming laptop
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice gaming laptop I have fun using it I also use at school I had no problems what so ever
I would recommend this to a friendgood but
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.its a good laptop but the screen and performance could have been better
I would recommend this to a friendFast response
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice size and an awesome gaming laptop that I got so far!
I would recommend this to a friendAcer 16" Gaming Laptop
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was purchased for my grandson and he absolutely loves it! The picture and sound qualities are great!
I would recommend this to a friendthe best experience in technology.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent advice from the store staff! the best experience in technology.
I would recommend this to a friendAcer laptop review
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is not a bad laptop, the way it functions is good but a laptop like that is having some glitches that i am trying to fix.
I would recommend this to a friend- Cons mentioned:Battery life
Disappointed
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For a laptop, this expensive i expecting way more performance. A fully charged battery only lasts under 2 hrs. Applications like Blender and CSP keep crashing each time i open them. For a laptop this powerful, i wasn't expecting this. This is my first investment into a laptop, and im a little disappointed.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear Jason,
Thank you for taking the time to leave a review on your Acer Predator laptop. We are sorry to hear that the product did not meet your expectations in some areas, and we want to work with you to see how we can help improve this experience. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
Regards,
Acer America
Overall solid buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great reliable laptop. Big screen, top processor, good hardware. Hasn't crashed on me yet. Battery is also surprisingly good.
I would recommend this to a friendGreat Product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The packaging was top notch. The laptop I got was completely new. Has everything as it should and works great!
I would recommend this to a friendLaptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a Christmas gift. So I haven't used it much yet. But so far I really like this laptop.
I would recommend this to a friendReview
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent equipment, a little too heavy but it doesn't bother me since I am not moving it much
I would recommend this to a friendGaming on the go
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best computer I’ve gotten own definitely recommend
I would recommend this to a friendAmazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop of great had it for a long time and is great and has a good screen
I would recommend this to a friendBetter than expected
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Way better than I expected, only yhing it came with 16G i am gonna upgrade to 32 or 64.
I would recommend this to a friendMy purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was the best.. Very Functional . I love it. Definitely recommended
I would recommend this to a friend