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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 249 reviews

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Rating by feature

  • Battery Life

    Rating 4.0 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers admire the Predator Helios Neo 16” gaming laptop's impressive performance and graphics capabilities, frequently praising its speed and visual quality. Many appreciate the value for the price and the ample RAM, contributing to smooth multitasking. However, some users note that the battery life could be improved, and the laptop's weight and fan noise are potential drawbacks for some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 249 reviews
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Wonderful device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, functional, and could not be happier with the included hardware. Side note: quick delivery, even though during holiday rush.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Awesome laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome laptop works perfect for gaming I’m actually getting a video adaptor so I can play my PlayStation on it aswell as play steam on the laptop! The battery does die quicker if you don’t change the light settings.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    issues with charger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the charger for this laptop has been a problem from the start. it falls out all the time and even when it's in it doesnt seem to want to charge it. i have to sometimes angle it like it's a broken charger i've had for years even though this problem started almost immediately after i got it. the laptop itself is good! i like it a lot and wish the charger wasn't such a problem.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    High Performance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big price tag, but the laptop performs very well, and the design allows proper airflow to keep it cool with the extra section in the back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop. Very fast speeds that I use for gaming and video editing. I bought on sale and am glad I did. Battery life is only complaint but I do use laptop for heavy duty tasks.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    The NAME alone speaks volumes

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth its cost and powerful enough to run call of duty at very high settings without losing frame what so ever!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is amazing and the whole process from buying it was awesome! No issues so far and it’s fast. Download speed, etc. thank you again for this amazing laptop. Love the design and colors as well.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Pretador neo 16

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's the best laptop I've ever owned. It meets my needs, and its configuration is very practical.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Amazing Laptop!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this gaming laptop for my son and he LOVES it!! He said it is fast and the graphics are amazing!! Great buy!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    PC gamer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How about this computer for my son who’s in the military for Christmas? He’s a big gamer guy so I thought this would help so far it does everything he asked and he’s able to do work.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Monster laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop plays game flawlessly i highly recommend this one acer is a outstanding brand

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Amazing Acer Predator Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Acer predator is an amazing laptop which caters to my gaming and animation work needs. Its processor delivers top notch performance and helps me complete my work and play games seamlessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Predator Helios Neo 16

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer has been nothing but good for all games ive played. Fan is quiet as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming laptop

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had it for about a year and this thing is a beast. There aren’t many cons to it other than the sound/soundbar not being that good and not being able to unlocked the function keys one they become locked/unlocked.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    acer predator

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought it on black friday and was an awesome deal. Only reason not giving a 5 star review is battery life is not great.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the laptop very fast and great quality. Couldn't have asked for a better device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Price-Performance

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth for the price and excellent performance. Had an issue with moder board after few months, got the mother replaced as part of warranty.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    My opinion

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can study, and especially play all the games with a good speed, the only problem is the battery that lasts a short time, so I have to use it connected to the charger

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has made gaming so much better for. For the price i am actually satisfied with product. Cant complain about a thing.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this product a few months ago, very satisfied, the characteristic are true, powerful. There were no problems, a great purchase, I recommend it to everyone.

    I would recommend this to a friend
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