Customer Ratings & Reviews

Amazing computer works perfectly for gaming and 3D design

Best for playing on the go. Great running and use for game and everyday life

The newest release in Acer’s gaming laptop line, this Helios 16 provides a solid entry/mid-level gaming point that will work for most people. The screen is great, specs are all you need, and build quality is decent. Audio isn’t great, battery life isn’t great, weight is on the heavier side, and the power brick is large. But, don’t let that deter you: if found at a better-than-advertised offer, you’ll be happy with this Acer laptop. Upon unboxing the standard laptop box, you’ll find the Helios itself. The Abyssal Black hue with a few sharp angles and contours make it a slightly unique laptop design without going overboard, which i can appreciate. The logo lights up, adding a touch of gaming class. You’re greeted with a 16-inch WUXGA IPS display, which emerges as a focal point of excellence. Boasting impeccable clarity and vivid color reproduction, mainly due to the color coverage and overall finish on the screen, you’ll find accurate and dynamic colors, paired with a good refresh rate of 165hz. You probably won’t push much more than that with the 4060, even though it does feature 8GB of GDDR6 RAM. Speaking of specs, you’ll see this Helios is outfitted with a robust package underneath the hood: the Intel i9-14900HX is the highest offered mobile CPU from Intel, and paired with the mid-tier of the 4060 delivered excellent, and consistent, results when gaming at 1080p. There are plenty of ports, with some on the sides and some on the back, which is great, and also room for upgrades underneath the hood. The Helios 16 features two m.2 slots (one occupied from the start), and supports 32GB of DDR5 RAM if you ever wanted to swap out the base 16GB configuration. So, all of that is good. Some of the not-so-goods: audio is pretty ok, at best. This isn’t a deal breaker for most, but should be mentioned; fan noise can be loud. The battery life, as anticipated with most gaming laptops, lasts maybe 3 hours; I found mine dead twice just sitting out closed. One of the biggest things that I don’t understand is not allowing full power access when on battery power. You’ll have to be plugged-in to a charger to achieve the full bandwidth offered from the 4060 inside. The keyboard is decent. It’s not the best I’ve seen in a laptop, but useable nonetheless. The MicroSD card slot is slow, at least in today’s standards. This is a point I wanted to mention because the laptop itself leans more into the creative category of usage, and if this was faster would be a good option in that space. There aren’t any biometrics to speak of, which is a bummer but not a dealbreaker. All that said, I do think this Helios is an option for those looking for a mid-tier laptop to use. You could get away with docking it at times when at home, due to all the ports and upgradable components, and on the go is serviceable as well. I think it’s worth a look, especially when Best Buy decides to put it on sale.

Bought this for my son who is 16 for Christmas and he said this is the best gift he received. Ordered it in the store and it was delivered quickly. The price was amazing! I would definitely, absolutely recommend this computer for anyone.

Love this laptop great for games and work. Things seem to work so much better and faster

This was literally the best laptop ever! The Fastest RAM processor and Game Card.

Great performance on engineering softwares and games

Absolutely amazing. Laptop is amazing. Super fast, super quiet. Love it

The great pc, without any problems and my husband love that resolution

One of the best gaming laptops there is out there.

Wonderful laptop, accomplishes what i need it to for school

They give one of the best deals according to your needs. I am really impressed

It was fast, graphic are good. No damages was able to play all my games with ease

I'm actually not a gamer, but did want a powerful laptop. Upgrade to 32 Gb was pretty smooth. Turned off the "whoosh" startup sound as it was annoying. Works great.

Runs well and is great for the price. Would definitely recommend for someone looking for something not to expensive

Gets hot fast and shuts down 10 minutes in to gaming even with an external fan.

Love the laptop when its hooked up to the charger laggy otherwise but still great gaming

Great computer , like it , fast , comfortable and easy to manage

runs very good can run almost any high end game and runs well for fivem

Excellent attention for the costumer services, thank you for everything