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Customer reviews

Rating 4.5 out of 5 stars with 353 reviews

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  • Battery Life

    Rating 3.7 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

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    Rating 4.9 out of 5 stars

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88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 353 reviews
  • Rated 4 out of 5 stars

    The Acer Predator Helios Neo 16S is a beast!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has exceeded my expectations. It’s surprisingly thin for a gaming machine, yet still offers plenty of USB ports and overall connectivity. Temperatures are solid for the hardware: it idles around 45–55°C, and during gaming on max settings it typically stays between 77–81°C, with brief spikes up to 100°C. While it runs on the hotter side, performance hasn’t been affected, and these levels are still within safe operating limits according to Intel and NVIDIA. All temperatures were tracked using MSI Afterburner, rather than relying only on the pre-installed software. I also use a dual-fan cooling pad, which I highly recommend for any gaming laptop—it helps keep temps more stable during extended sessions. Overall, the Predator Helios Neo 16S offers great performance in a slim design, and it performs better than I expected. This would receive a 5 star but the software is a bit buggy at times, mostly at startup or waking from hibernation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Performs as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is fabulous for those of us looking for the most power to our buck. Plays modern games flawlessly and the oled is beautiful. Please know- The laptop needs to be plugged in to perform in gaming. I personally expect this but see people complain. Battery lasts a few hours doing regular tasks, but of course youll have to have wall power if you want wall power level performance. Speakers arent great. Dont sound bad, i wear headphones sometimes anyway, but they arent gonna win any sound awards, for sure. Again, doesnt bother me, but just dont go into it expecting 3D dolby surround (haha) But mostly besides these small caveats, you cant find a better computer for a better price right now. Definitely dont regret at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Predator is a BEAST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Machine is a beast! Been doing hours of photo and video editing and high end gaming. I run Davinci Resolve on this with 4k footage no problem, just make sure you're cables are up to snuff. I was getting choppy footage from my Samsung T5 then realized i needed an upgraded usb cable, now it's super fast, no latency! Playing Silent Hill f on max settings, woot! Bought a cooling pad for it, but it's built in cooling system is pretty good! I don't recommend doing prolonging demanding tasks without a pass though. Was worried about the build quality, but as long as you are mindful and aware, keep it in a laptop bag, your shouldn't have any issues. Overall, a great purchase! This is now my out of town powerhouse for my video projects and gaming!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AWESOME VALUE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very capable, amazing screen, best value for 5070ti in laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best gaming laptop for its price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can’t get a better specs for this prices , is oled, rtx5070 ti with 12gb, 32 gb ram , top Tier processor , the quality of the frame is awesome the only con it’s the sound quality (the worst I ever had ) but the rest of features are the best of you could buy for this price bonus, the laptop comes with a sleeve and really good packaging

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Laptop for both gaming and productivity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop to be able to work on the go and also game. It has delivered in both scenarios perfectly. It had some issues with drivers in the beginning but I fixed that fairly easily. Great laptop, would recommend. Even more if you but it with a discount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Strong Machine Learning Performance with Weak Batt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using the Acer Predator Helios Neo 16S AI mostly for machine learning like KAN LSTM and RNN. Overall it is a strong laptop. It feels fast and handles heavy workloads without much trouble. The OLED 240Hz screen also looks great and is nice to work on. The main issues are heat and battery life. During long training sessions it gets hot and the fans get loud. The battery does not last long especially during heavy work so I usually keep it plugged in.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Acer-Predator For Deep Learning or AI work purpose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The intention of my buy is for the Deep Learning/AI model training purpose. The inbuilt GPUs are good enough to train the good amount of data and the large parameters model. The gaming graphics made the ROS and Gazebo simulation for robotics more interesting with clear clarity in screen resolution. The only disadvantage is the weight of the charger, which is quite annoying to carry, and the heat of the lapttop is too much than expected.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great spec and performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: 1) Great spec at this price point. 2) 5070 ti (12gb vram) gives a great push while gaming and its combination with ultra 9 is perfect . 3) Beautiful OLED screen (240hz) 4) Build quality is good. (Based on price) 5) Has full keyboard with numpad it helps a lot. Cons: 1) Battery life is not so good only upto 3 hrs with eco settings. 2) 240 hz is fixed can not be changed. 3) GPU+ CPU is power hungry which cause it to heat a lot. 4) Gets fingerprints. Overall it’s a great laptop with good specs and can run games smoothly with some compromise on battery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop, and this configuration is hard to find for under $2,000. The performance is excellent and offers great value for the price. The speakers and build quality are slightly cheaper, but aside from that, everything is superb. Overall, it’s definitely worth every penny for a poor computer Science student like me who is trying to run some simulation. :3

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerhouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop looking for something that could handle a heavy workload and I haven't been disappointed in the slightest. Video editing machine!!! Just keep it plugged in and there's zero issues to mention :)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Power Beast with Weak Battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing laptop with powerful performance and a beautiful OLED 240Hz screen. Everything feels fast and smooth for gaming and daily use. The only downside is the battery life — it drains quickly because the refresh rate can’t be lowered, so the system uses more power all the time. Great laptop if you stay plugged in. Not ideal if you need long battery

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What a powerhouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop takes everyrhing I throw at it. Ive played almost all my games on ultra and its not skipping a beat. Only complaints I could have are the fans are pretty loud and the speakers sound like a tin can but other than that I love this thing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Acer predator helios

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Acer Predator Helios Neo 16S AI is a powerhouse gaming laptop with a stunning 16-inch OLED 240Hz display. Powered by Intel Core Ultra 9 and RTX 5070 Ti, it delivers elite performance, smooth gameplay, fast multitasking, premium design, and excellent cooling for demanding gamers, creators, and future-ready AI features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great laptop. Graphics are awesome on this thing. I use it to play World of Warcraft, it runs pretty well. Heating isn’t too bad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great as a side pc when going out of town!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for monster hunter wilds ultra settings! And ray tracing (Without the HD DLC pack from MHW) it needs to be plugged! I wouldnt use it for a main gamimg pc but its great when i go out of town for the week every other week!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent gaming laptop!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent gaming laptop. I don't know why this laptop is not listed in the top ten; it outspecs other gaming laptops in the top ten.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love It a must have.....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Gaming Laptop so far i have bought like 3 but nothing like this one and hdmi i hook it up to my monitor and can't believe it actually runs 4k at 240hz love it so far and for the price i think is a really food deal buy it won't be disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is excellent, its specs are very powerful, capable of running any game at maximum quality! I recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I've loved it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for work and okay. It's been perfect I love it for games and it's performance it's on par for what I need it to be.

    I would recommend this to a friend
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