Customer Ratings & Reviews

Good computer, just the battery seems to not be as long as I had hoped for. The screen is nice. Sounds well, has good adjustment, and is very easy to work with.

Decent laptop and provides pretty much all services you'd need it for including heavy gaming. As with all gaming laptops it can get very hot.

Really amazing laptop, I love it, display oled, pretty fast processor, GPU really good.

Screen is amazing, it is a very fast computer, but looks like the drivers does not work properly with the hardware. It has a tunderbolt / display port USB-C, in my set-up I need to constantly be unpluging and repluging to make it work properly. It is just unstable. Also the Bios options are very restrictive and the UI is very slow and not responsive.

Great gaming laptop for its price make sure u buy a laptop cooler along with it so that it doesn't overheat.

speaker needs some work, Its a little muffled but otherwise its very good.

Good computer. Works good for my school work as well as running my games

Excelente computer, Best Buy got a great costumer service, and great Discount, fully recomended

Battery life kinda short and it gets hot but rest is pretty good

The battery can't go longer than 2.5 hours. FIX ON 240HZ. So i cant be changed

Outstanding gaming laptop. Better than the omen or Alienware.

good price ， which is cheaper and help save your money

Great specs and build quality for the price. You can't beat the processor and graphics for this price. Only drawbacks is that this laptop gets HOT and LOUD. You can put it in eco or silent mode and fix those issues, but gaming or modeling will definitely heat it up.

I’ve been gaming and working on the Helios Neo 16S AI for a few weeks, and I’m thoroughly impressed. The 16” 240 Hz OLED display is spectacular—ultra-sharp visuals alongside smooth motion in every game and video. Paired with the Intel Core Ultra 9 275HX and RTX 5070 Ti, this laptop tackles AAA titles at high settings effortlessly. DLSS 4 is a perfect match for this hardware, boosting performance without sacrificing quality. What really stands out is the build. At just under 19 mm thin, yet equipped with robust cooling (liquid metal + fifth‑gen AeroBlade 3D fans), it stays impressively cool even during intense gaming sessions. Ports are smartly positioned—Thunderbolt 4, HDMI 2.1, Ethernet, microSD, and USB-A/C are abundant, so no need for dongles. () Battery life? Great for light use—up to 6½ hours of video playback—but naturally, gaming drains it fast. Fans get audible under load, but it’s a trade-off for the raw power packed inside. () If you’re hunting for a desktop-replacement gaming laptop that blends performance, visuals, and thoughtful design, this is it. It’s bold, gamer-focused, and delivers exactly what the specs promise. • Display & Visuals: 16” WQXGA OLED, 240 Hz, 1 ms response—tilts modern gaming visuals into cinematic territory. • Performance: Core Ultra 9 275HX + RTX 5070 Ti = buttery smooth gameplay with DLSS 4 enabled. • Thermals & Build: Axiom-level cooling, solid aluminum-chassis feel, and sturdy construction. • Connectivity: One of the best-equipped mid‑size laptops with full Thunderbolt, HDMI, Ethernet, USB-A/C, and card reader. • Drawbacks: Heavier than ultralights (~2.3 kg/5 lb), fans audible under load, battery life limited during gaming. An excellent balance of powerful hardware, stunning OLED visuals, and premium build, making it a top-tier gaming pick. Ideal for gamers, creators, and power users who value performance-first laptops—even at the cost of some weight and battery runtime.

Pros: Absolutely stunning 16" 240Hz OLED display with perfect blacks and vibrant color. Excellent gaming performance from the Core Ultra 9 and RTX 5070 Ti. Highly competitive price for the level of hardware included. Sleek, understated design for a gaming laptop. Comfortable keyboard with a number pad. Cons: Keyboard deck and chassis get very hot under load. Fans can be extremely loud during gaming. Poor battery life. Underwhelming speakers and a cheap-feeling trackpad.

So after a couple of months of going back & forth between buying & returning gaming laptops, some for actual software or hardware issues and a couple of them just because I didn't end up liking for often several reasons, i have finally landed here!! I could probably write pages on the likes and dislikes amoungst the other laptops I've tried in comparison to this one but it would take entirely too long. I'll just say finally a gaming laptop that has everything i was looking for plus some. Features a OLED beautiful & bright display, It says 165hz display in the description but when i went into the display settings, it actually shows running at 240hz for the refresh rate... Which is a bonus!!... It goes over 300 nits for the display brightness, has 32gb Ram, 1 tb storage, RTX 5070ti, with an Ultra 9 series 2 processor or the 275HX variant. Plus has a premium feel build quality, full keyboard & a slim sleek design!. Also I cant forget to mention the great port selection it has in comparison to the others ive tried......I've paid more for other "comparable" gaming laptops... Alienware, MSI,Asus, older predators....just to name a couple lol...but they always came with some kind of compromise whether it be the screen quality/resolution or a lower processor or a lower overall nit brightness or only 16gb of ram or a lesser gpu or poorer port selection or combos of. I suppose there really is no "perfect" gaming laptop but this one just packs it all! Definitely recommend over the new Asus Rog Strix G16 with the FHD display which also happens to be more expensive (at the time of this review) if display immersion is your thing. Along with a recommendation over the MSI Stealth A16 AI (Amazing build & display, but had to return for what came to be a known glitching screen issue for that model). The Asus was the last laptop i had before exchanging it for this one and im glad i decided to exchange it.... Acer is killing the game with this one and for the price point in comparison to some of the others (at the time of this review), it is an all around, more complete & excellent package without all the compromises!

The Acer Predator Helios Neo 16S AI Gaming Laptop is an absolute powerhouse, and easily one of the best purchases I’ve made for both gaming and productivity. For the price, you’re getting top-tier hardware and cutting-edge features that truly rival much more expensive models. Performance Powered by the Intel Core Ultra 9 and paired with the NVIDIA GeForce RTX 5070 Ti, this laptop breezes through demanding AAA games, content creation tasks, and AI-assisted workloads. Whether I'm running Cyberpunk 2077, Call of Duty, or doing 4K video editing, the system stays fast, responsive, and smooth. The 32GB RAM ensures seamless multitasking — you can run multiple heavy applications without a hitch. Display The 16” OLED display at 240Hz is nothing short of stunning. The colors are vibrant, blacks are true black, and the high refresh rate makes everything from gaming to scrolling through content feel buttery smooth. It’s easily one of the best displays I’ve seen on a gaming laptop in this price range. AI Features The integrated AI enhancements really elevate the experience. From intelligent performance tuning to real-time background noise suppression, Acer’s AI integration makes a tangible difference in both gaming and productivity scenarios. Cooling and Build Thermals are handled very well, thanks to Acer's advanced cooling system. Even under load, the laptop remains relatively cool and quiet. The Obsidian Black chassis looks sleek, modern, and feels solidly built — it definitely has a premium feel. Storage & Connectivity With a 1TB SSD, you have plenty of ultra-fast storage for games and files. Load times are nearly instant. You also get a full suite of ports, including Thunderbolt and HDMI, which is perfect for multi-monitor setups or external accessories. Final Verdict: If you're looking for a high-end gaming laptop that delivers premium performance, display quality, and AI enhancements, the Predator Helios Neo 16S is hard to beat — especially at this price point. Acer has nailed the balance of power, aesthetics, and value here. Whether you're a hardcore gamer, creative professional, or power user, this machine is built to impress. Highly recommended!

This product has beautiful displays and runs software quickly and efficiently. The problems with it include over heating and a short battery life. This is not a big issue for me though because I can keep it plugged in during use.

Laptop is bery powerful and has plenty of over head with the 5070ti and 32gb of ram. It performs very well and the predator app works pretty well with the switches on the laptop. I feel like if the charger was a 280w the 5070ti might pish more permance. The OLED screen is beautiful and petsomally the best part of the laptop. Worst thing is the intel chip runs HOT even whike idling or browsing thr web it stays at around 65-75c and when gaming it will get up 85-100c and that is with riser and an ambient room temp of around 72f, i feel like if i would of went with an AMD chip it would of been better. Overall great laptop and performs like i want to and need.

Extremely good laptop, it’s powerful and doesn’t overheat much. Since it’s a gaming laptop, don’t expect to last very long on battery, and to get its full performance you will need to play plugged in. But it’s for gaming, not office work, and it’s a total beast with gaming, and it has a beautiful screen and really good keyboard. At this price range it is definitely the best gaming laptop you can get.