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Customer reviews

Rating 4.5 out of 5 stars with 518 reviews

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  • Battery Life

    Rating 3.7 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

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88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 518 reviews
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely perfect for my needs. I got it on sale a few weeks prior to Black Friday and it was the best thing I’ve done. I had a Desktop prior I used primarily for gaming. Started traveling for work much more so I got rid of that and went with a laptop. OLED screen is beautiful, surprisingly good FPS with frame gen and DLSS. This laptop is the real deal. I did delete multiple manufacturer bloatware applications and adjusted some power settings to meet my needs on battery or on charge but other than that it’s pretty plug and play. Very happy with my purchase and performance with portability.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best in its class performance!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far its been nothing but a pleasure to use, extremely impressive performance for a laptop, especially in its price bracket. The display is also top of its class, and I doubt most people will feel the need to use an external display while gaming. My only real complaint is the battery life, but this is the kind of system that is best used as a portable desktop replacement that you can use while on the go in a pinch

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bang For Buck

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs hot, Premium build, feels weird buttons are clamped together, cant turn off 244 hertts screen so battery last like 2 hours at most without a charger. Can run any game just sounds like an engine you need play on balance if you dont want any noise, boughr for 1499 but with taxes came to about 1700, would i recommnd this to people yea but only if you travel a lot and want a desktop replacement

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality exactly what I was looking for, I am just starting into PC gaming so I wanted to have the power needed to play big titles like BG3 like I’ve played on PlayStation and I’ve been pleasantly surprised! It definitely runs hot and has battery issues as the other reviews state but it’s hasn’t caused any issues. I’m sure I could adjust settings to help buttt I’m not trying to do that

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerful and high-performance laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful and high-performance laptop with an amazing OLED display. The screen quality is sharp, bright, and smooth, making gaming and work very enjoyable. It handles heavy tasks and games without issues, and the build quality feels premium. Cooling performance is good, though the fan can be a bit loud under heavy load. Overall, it delivers excellent performance and is highly recommended for gamers and professionals.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Acer predator Helios Neo 16S

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has beautiful displays and runs software quickly and efficiently. The problems with it include over heating and a short battery life. This is not a big issue for me though because I can keep it plugged in during use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great performance for the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great performance and configuration for the price that I paid. Incredible screen quality, great CPU and GPU, very good ammount of RAM and SSD space. Overall build quality is good, surprised by the performance that it have with this thin formfactor.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is bery powerful and has plenty of over head with the 5070ti and 32gb of ram. It performs very well and the predator app works pretty well with the switches on the laptop. I feel like if the charger was a 280w the 5070ti might pish more permance. The OLED screen is beautiful and petsomally the best part of the laptop. Worst thing is the intel chip runs HOT even whike idling or browsing thr web it stays at around 65-75c and when gaming it will get up 85-100c and that is with riser and an ambient room temp of around 72f, i feel like if i would of went with an AMD chip it would of been better. Overall great laptop and performs like i want to and need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent performance for the money.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, you cannot do better. The performance is unparalleled for the price. The design is very good, sure the USB c are in the back, which could be better. The screen is fabulous! It has a little plastic strip on the heat sink, I assume so that you don't get burn. Battery life is bad, but not single gaming laptop works well with battery power.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent Screen, but Serious Heat Problems

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect display and good performance, but it runs too hot. Even at idle, the keyboard gets hot. Compared to my previous laptops, when I lifted them off the desk, the surface underneath would usually feel very hot. However, with this laptop, the surface it sits on doesn’t get very warm. This made me wonder if there might be a design issue with how the heat is being dissipated. The fans seem to be working fine, and setting the fan speed to maximum does help with temperatures, but even then, when the laptop is idle, I would expect it to feel noticeably cooler but that doesn’t seem to be the case here. The fans do blow warm air, but it feels like the cooling system isn't as effective as it should be. The warm air, especially near where I hold the mouse, can get uncomfortably hot. The speakers feel like they were added just because they had to be; they are very entry level. I have no complaints about fan noise, though. I’ve used much worse in that regard. Considering the price, it’s a nice laptop, but I’m not sure how long it will last with this level of heat.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value Gaming Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value gaming laptop. Battery life isn't great, but let's be honest, you probably aren't getting this to game on the battery while on the go. The 5070 Ti and 240hz OLED monitor pair beautifully. The Intel Core i9 275HX processor is also a beast. Definitely worth picking up if you can get it on sale!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Acer Predator Helios 16 is a powerhouse designed for gamers, creators, and professionals who demand top-tier performance from a portable machine. With the 2024 version, Acer brings updated internals, advanced cooling, and a stunning Mini LED display to the forefront. Pros: Blazing Performance: With up to an Intel Core i9-13980HX CPU and NVIDIA GeForce RTX 4080, it chews through AAA games and creative workloads effortlessly. Beautiful Display: The 16-inch Mini LED panel (WQXGA, 240Hz) is vivid and bright, with excellent HDR support and color accuracy. Improved Cooling: Acer’s dual-fan cooling system with liquid metal thermal grease keeps the laptop cool during heavy loads. Solid Build: A refreshed chassis design with a premium, matte finish gives the laptop a sleek yet aggressive look. Customizable RGB Keyboard: Per-key

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impressed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Absolutely stunning 16" 240Hz OLED display with perfect blacks and vibrant color. Excellent gaming performance from the Core Ultra 9 and RTX 5070 Ti. Highly competitive price for the level of hardware included. Sleek, understated design for a gaming laptop. Comfortable keyboard with a number pad. Cons: Keyboard deck and chassis get very hot under load. Fans can be extremely loud during gaming. Poor battery life. Underwhelming speakers and a cheap-feeling trackpad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerhouse "budget" laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The performance on the laptop is like nothing I've experienced on a laptop. When you couple the raw performance with DLSS 4, its just crazy. The screen is gorgeous and I'll never get another laptop without an OLED display, its that good. I've had a couple games crash on me randomly....not really a crash but they started to stutter really bad. It was fixed by restarting the game and doesn't seem to be a pattern. Hoping its not a heat issue. Speaking about heat, with the fans a full speed, this thing is LOUD. As long as there is no overheating issue, this thing is gold - especially at this price point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely good laptop, it’s powerful and doesn’t overheat much. Since it’s a gaming laptop, don’t expect to last very long on battery, and to get its full performance you will need to play plugged in. But it’s for gaming, not office work, and it’s a total beast with gaming, and it has a beautiful screen and really good keyboard. At this price range it is definitely the best gaming laptop you can get.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Predator 16s almost perfect.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the 16s beautiful oled display, great performance and great design. But ill give it a 3 star just for one reason, the battery is really bad even in this new model. The refresh rate is looked at 240hz and can not be charged. draining the extra battery even in silent mode with low brightness, no rgb light on etc. I have and had orhe 16s laptop and this by far the worst battery. If you can leave with that is a great laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best budget gaming laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really smooth and great for gaming and work. The 240 hz looks great, but you can not lower this option, so you lose a ton of battery pretty easily. Thats it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best gaming laptop with 5070ti for this price. Light and powerful. The screen is wonderful. battery time is sick, but fair for this weight and power

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FAST and lightweight.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is FAST! I use it for flight simulation with no issues at all. Many ports and it’s lightweight. I also use it for programming and have not had any issues with office applications.Time will tell if this was a great purchase for about $1500.00.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sick, laptop thanks to Black Friday deals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop! My first ever gaming/work laptop and I couldn’t have asked for a better laptop man and with such a great Black Friday deal, it was easy to make my purchase. Once again though, great working, beautiful laptop, and the predator service is super responsive to my needs. Thanks for helping me out on another Black Friday Best Buy! :D (battery life is low, but that’s how some gaming laptops are and gaming laptops, this one in particular, are supposed to stay on charge especially when gaming. So I will put my review for battery life as a 3 star as I would like for people to review my review and do the necessary research before purchase and help ‘em out)

    I would recommend this to a friend
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