Customer Ratings & Reviews

On paper the specs for the price is fantastic, beautiful OLED screen and 12gb 5070Ti along with a sufficient 32gb ram for under $2k is great. It's much slimmer and lighter than the non-S Neo16, both the laptop itself and the power brick. Downsides: refresh rate of the monitor is locked at 240 Hz so power consumption even doing web browsing or word processing type tasks is poor. Really wish they would give the option or automatically toggle to 60hz while on the igpu. Secondly, the power brick connections are bad. I went through 2 Helio Neos both with the same issue. At least the connector on the back of the Slim version clicks in more securely than the non-slim version. But both were touchy and would require unplug/replug at least half the time I turn on the laptop. I think with how great the specs are, Acer couldn't cut costs on things like the GPU or processor, so unquantifiable things like the charging cord is where they found ways to cut costs, unfortunately. Hopefully even with the annoyance of unplugging and replugging and making sure not to touch the power cord, it'll keep working as long as expected. Temperatures aren't bad, I stay under 75°C while gaming even without a fan dock.

The Bees Kneez. Nothing else comes close to the price. The performance for a laptop is insane. The fans are loud, but they keep this thing extremely cool for a gaming laptop with this much power. At first listen, the speakers are absolute K9 excrement, but once i turn of the sound effects and equalizers and used them plainly, they were ok, still the worst performing component.

I like this laptop a lot, had a bulky 18 inch Alienware and wanted a OLED, happy i made the switch. I like the chassis and screen a lot. CPU and GPU for this price point is almost unheard of. My biggest complaint by far and it could just be me because i don't use headphones are the speakers. They are awful. I mean 2006 office pc awful. They kill the immersion. I will still be keeping because everything else outweighs this one negative but if this is a big deal to you dont buy! They are horrific. One more side note, the laptop is stuck in 240hz and the battery dies very quickly because of that. Im hoping its not the panel and will be fixed with a BIOS update, but we will see.

For the price this laptop does exactly everything I need it too. The speakers and battery are a downside. Otherwise, a laptop that I highly recommend.

Runs games really well I hang ran into any problems east to navigate battery doesn’t last too long not plugged in though

Shockingly sharp display I though 1440p on a 16" would be overkill but perhaps combined with OLED it really mesmerized me. Long time fan of 1080p I was worried the extra pixels would hurt performance but the 5070TI is letting me max out all settings no issues. I only wish it came with a 2TB drive instead of 1TB but not storing lots of movies it seems fine.

Im just going to get into why i returned this laptop. 1. I play rocket league and the game kept stuttering and it was playing slightly choppy. I lowered settings and optimized the game through nvidia app and tired shutting down background tasks and still nothing. The fans also kept ramping but thats understandable because its a thin laptop. 2. When i would close the laptop screen so it would go into sleep mode when i would re open it would not function properly. I had to restart the laptop everytime i did that for it to work properly. 3. The speakers were by far the absoute worst garbage to be ever put onto a modern electronic device, terrible. 4. The cpu and gpu wattage is limited because its a thin laptop, might as well go for a 5070 version it would be close to that performance but it does have more vram. 5. Sometimes when i would launch a game through steam it would gray screen on me and freeze up for 1 minute. I had to end task and when i would click to open the game again the same thing would happen. Had to restart to get it to launch. I purchased the lenovo legion pro 7i instead with the same exact specs and i have none of these issues. Sure i paid a bit more for the lenovo but its worth it Plus the screen gets brighter on the lenovo. This is not a bad laptop for the price but its a good thing i got the lenovo to compare and now i know there are other laptops out there that do it much better for a little more money.

Bought this for my son for school and gaming (mostly gaming, not going to lie, but he does do his homework on it) and I am extremely jealous. The graphics and processing speed and insane. This powerhouse of a laptop is an absolute workhorse and can play any game. It is worth the price tag.

Very good performance in games and excellent OLED display.

Laptop flys right out of the box, my son used it on a business trip and was thrilled with the quality of the laptop. Found it fast and worth the buy

Absolutely love this laptop, price to performance without a sale I feel like is already amazing! Got it on Black Friday sale and the oled with the 5070 TI I literally can run anything!

Bought for $1,449. No other laptops come even remotely close to the same price for the performance. Just don't plan on using it for very long without the charging cable.

Solid performer. Fast. However - if I want to use thunderbolt display thats too bad. As soon as I fire up a game my gaming monitor is no longer recognized by Windows and the only way to get it back is to reboot. No issues with HDMI but I prefer thunderbolt.

Overall it runs well. However, I still find that my normal desktop with a 4070 runs smoother with some games like Helldivers. It serves its purpose: portability.

Great laptop for gaming, runs new games very smoothly. Screen looks amazing. Would recommend a laptop cooler cause it can run hot while playing games

Nice display. Good frame rate with games. Battery life somewhat disappointing but typical for gaming computer

The hardware works great, there was minimal bloatware that I was able to uninstall easily, still plays decent when not plugged in. While plugged in it plays very well and keeps itself cool without being too loud even if displaying to a 4K TV

This is an awesome laptop. The look and feel of the outside, the buttons, the OLED screen. The performance of the GPU, frame rates and resolution is outstanding. My first gaming laptop coming from XBOX series X. Purchased so I can game outside of just my house.

Very thinn and fast computer. Waited for long time to be available in stock. GREAT EQUIPMENT, several games installed - screen is abosolutely high definition. I can run fortnite with 1980 X 1080 with 250 FPS. with 2550 at 144 FPS. COD and other games have ridiculous high FPS rates. buy it! You can control the laptop bevahiour using the predator sense APP, so i changed easly from working mode to gamer mode (turbo).

This device works exactly as I need it to. It can run high end online games without fail. It does get hot, but even with a cheaper cooling pad that problem is no issue.