Customer Ratings & Reviews
- Model:
- PHN16S-71-98RF
- |
- SKU:
- 6619312
Customer reviews
Rating 4.4 out of 5 stars with 220 reviews
(220 customer reviews)Rating by feature
- Battery Life3.7
Rating 3.7 out of 5 stars
- Speed4.6
Rating 4.6 out of 5 stars
- Display4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers are pleased with the Predator Helios Neo 16S AI Gaming Laptop's overall performance and bright, sharp screen quality. The laptop is also praised for its powerful processor and relatively slim, light design. However, some customers have expressed concerns about fan noise, heat dissipation, battery life, and the inability to adjust the refresh rate.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance, Screen quality
Rated 5 out of 5 stars
AWESOME VALUE
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very capable, amazing screen, best value for 5070ti in laptop.
I would recommend this to a friend - Pros mentioned:Screen quality
Rated 5 out of 5 stars
The best gaming laptop for its price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You can’t get a better specs for this prices , is oled, rtx5070 ti with 12gb, 32 gb ram , top Tier processor , the quality of the frame is awesome the only con it’s the sound quality (the worst I ever had ) but the rest of features are the best of you could buy for this price bonus, the laptop comes with a sleeve and really good packaging
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Amazing Laptop for both gaming and productivity
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this laptop to be able to work on the go and also game. It has delivered in both scenarios perfectly. It had some issues with drivers in the beginning but I fixed that fairly easily. Great laptop, would recommend. Even more if you but it with a discount.
I would recommend this to a friend Rated 4 out of 5 stars
Great spec and performance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pros: 1) Great spec at this price point. 2) 5070 ti (12gb vram) gives a great push while gaming and its combination with ultra 9 is perfect . 3) Beautiful OLED screen (240hz) 4) Build quality is good. (Based on price) 5) Has full keyboard with numpad it helps a lot. Cons: 1) Battery life is not so good only upto 3 hrs with eco settings. 2) 240 hz is fixed can not be changed. 3) GPU+ CPU is power hungry which cause it to heat a lot. 4) Gets fingerprints. Overall it’s a great laptop with good specs and can run games smoothly with some compromise on battery.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Powerhouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this laptop looking for something that could handle a heavy workload and I haven't been disappointed in the slightest. Video editing machine!!! Just keep it plugged in and there's zero issues to mention :)
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Superb laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really great laptop. Graphics are awesome on this thing. I use it to play World of Warcraft, it runs pretty well. Heating isn’t too bad.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Excellent gaming laptop!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent gaming laptop. I don't know why this laptop is not listed in the top ten; it outspecs other gaming laptops in the top ten.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop is excellent, its specs are very powerful, capable of running any game at maximum quality! I recommend it.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
I've loved it.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for work and okay. It's been perfect I love it for games and it's performance it's on par for what I need it to be.
I would recommend this to a friend Rated 5 out of 5 stars
Best Gaming Laptop Choice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I made a good choice buying this laptop, it has every option for gamer in it. You can control de fan speed. Select different types of modes of perfomance. Do Daily or month checkup on components life. Choice the battery charge to avoid damage. The laptop has his own avatar lol. Also you can expand the RAM memory.
I would recommend this to a friendRated 5 out of 5 stars
This is an absolute beast
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is very powerful, the previous laptop i used was a ryzen7 and 3050 and after the upgrade i see a huge spike in the performance. I used to get around 200fps while gaming on old laptop and this one gives me 1200fps in the same game.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Money well spent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good laptop for the money. It allows me to play CS2 at 225fps all summer long in the heat without issue.
I would recommend this to a friend Rated 5 out of 5 stars
Gaming laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great gaming laptop for its price make sure u buy a laptop cooler along with it so that it doesn't overheat.
I would recommend this to a friendRated 4 out of 5 stars
Great laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding gaming laptop. Better than the omen or Alienware.
I would recommend this to a friendRated 5 out of 5 stars
Great laptop, great serviceo
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excelente computer, Best Buy got a great costumer service, and great Discount, fully recomended
I would recommend this to a friendRated 5 out of 5 stars
Great laptop but some issues
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The battery can't go longer than 2.5 hours. FIX ON 240HZ. So i cant be changed
I would recommend this to a friendRated 4 out of 5 stars
Good computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good price , which is cheaper and help save your money
I would recommend this to a friend- Pros mentioned:Overall performance, Processor speed, Screen qualityCons mentioned:Fan noise
Rated 4 out of 5 stars
Game-Changer for Power & Portability
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been gaming and working on the Helios Neo 16S AI for a few weeks, and I’m thoroughly impressed. The 16” 240 Hz OLED display is spectacular—ultra-sharp visuals alongside smooth motion in every game and video. Paired with the Intel Core Ultra 9 275HX and RTX 5070 Ti, this laptop tackles AAA titles at high settings effortlessly. DLSS 4 is a perfect match for this hardware, boosting performance without sacrificing quality. What really stands out is the build. At just under 19 mm thin, yet equipped with robust cooling (liquid metal + fifth‑gen AeroBlade 3D fans), it stays impressively cool even during intense gaming sessions. Ports are smartly positioned—Thunderbolt 4, HDMI 2.1, Ethernet, microSD, and USB-A/C are abundant, so no need for dongles. () Battery life? Great for light use—up to 6½ hours of video playback—but naturally, gaming drains it fast. Fans get audible under load, but it’s a trade-off for the raw power packed inside. () If you’re hunting for a desktop-replacement gaming laptop that blends performance, visuals, and thoughtful design, this is it. It’s bold, gamer-focused, and delivers exactly what the specs promise. • Display & Visuals: 16” WQXGA OLED, 240 Hz, 1 ms response—tilts modern gaming visuals into cinematic territory. • Performance: Core Ultra 9 275HX + RTX 5070 Ti = buttery smooth gameplay with DLSS 4 enabled. • Thermals & Build: Axiom-level cooling, solid aluminum-chassis feel, and sturdy construction. • Connectivity: One of the best-equipped mid‑size laptops with full Thunderbolt, HDMI, Ethernet, USB-A/C, and card reader. • Drawbacks: Heavier than ultralights (~2.3 kg/5 lb), fans audible under load, battery life limited during gaming. An excellent balance of powerful hardware, stunning OLED visuals, and premium build, making it a top-tier gaming pick. Ideal for gamers, creators, and power users who value performance-first laptops—even at the cost of some weight and battery runtime.
I would recommend this to a friend - Pros mentioned:Overall performance, Processor speed, Screen qualityCons mentioned:Fan noise, Heat dissipation
Rated 5 out of 5 stars
Acer Predator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great specs and build quality for the price. You can't beat the processor and graphics for this price. Only drawbacks is that this laptop gets HOT and LOUD. You can put it in eco or silent mode and fix those issues, but gaming or modeling will definitely heat it up.
I would recommend this to a friend - Pros mentioned:DesignCons mentioned:Battery life, Fan noise, Heat dissipation
Rated 5 out of 5 stars
Impressed
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pros: Absolutely stunning 16" 240Hz OLED display with perfect blacks and vibrant color. Excellent gaming performance from the Core Ultra 9 and RTX 5070 Ti. Highly competitive price for the level of hardware included. Sleek, understated design for a gaming laptop. Comfortable keyboard with a number pad. Cons: Keyboard deck and chassis get very hot under load. Fans can be extremely loud during gaming. Poor battery life. Underwhelming speakers and a cheap-feeling trackpad.
I would recommend this to a friend









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