Customer Ratings & Reviews

Performance wise this thing is a beast. Unfortunately, there is a bit of a lottery. I was having significant overheating issues. There were times my CPU hits 70C-80C watching YouTube videos which is not normal. Fortunately for me I am able to open a laptop pretty comfortably and diagnose. The liquid metal from the factory was pretty much non-existent. I had to add a couple drops and re-applicate. If you know what you're doing, this laptop is definitely for you. But if you're expecting to just plug it in without any issues, you may want to reconsider.

Excellent equipment, great value for money. It's relatively noisy, but the quality is very good. I'm from Brazil, I bought it on a trip, and the price was much better than buying it in my country.

It’s a great computer. The only things I would comment negatively on is the built in speakers, they don’t have the greatest quality that I feel a computer for this price should have. The fans can be a bit loud, but that’s typical for gaming computers. The screen is beautiful!

Was nervous about quality for this price but this laptop is fantastic. Great build quality. Mine sits on a cooling bad so the laptop fans never really turn on. The cooling design of open grates on the bottom works super well. This laptop does not get hot like previous i7-14 and under series. It's better than I expected.

This laptop works very well for both gaming and daily tasks. The screen quality is bright and sharp, the performance is fast, and the design feels premium. Overall I am very satisfied with this purchase.

I have a 17-year-old grandson who can run circles around anyone when it comes to technology. Well, I asked him a couple weeks ago what he might like for Christmas this year and he said he had been researching laptops for weeks, trying to find the one that would support everything he does. Between school and his job, he needs the absolute best and had been saving his money to get this one because "it’s light years better than everything else!” So, of course I bought it. He is beyond happy with the results. He said it has exceeded his wildest expectations! Yay Grandma!

Absolute bang for buck, only issue is that you cannot lower down the refresh rate on this computer and the battery life sucks so e reviews say it can only last you for 3 hrs max but for me it only last 2 at the very best conditions still really good though

This high-end gaming laptop offers an exceptional value for money. However, it is crucial to exercise caution when folding the laptop while it is powered on. I encountered an issue where the screen became blocked out upon folding it back open, causing the laptop’s fans to accelerate and generate excessive heat. Fortunately, this incident occurred only once, and I was able to turn off the laptop after it had drained its battery. It is possible that this was a temporary glitch, or perhaps it is advisable to avoid turning on the laptop when it has only 10% battery remaining.

Great thin and light powerhouse of a laptop. And for the price is an amazing deal

This laptop has been a great purchase! I love how fast it is and the screen images are sharp and clear! I am so glad we purchased this one.

It's a pretty good laptop with a powerful graphic chard with a smoth screen i ever seen

On paper this Laptop is amazing! Best Buy did an awesome job by listing this product. It was sold out everywhere. I was extremely lucky they had one on display at the best buy near me and so I was able to order one at the store, even though it was sold out. The screen is spectacular. It’s been only a week and the laptop is already shutting down 45 min into my gaming sessions. I purchased the laptop to play video games. I travel for work and on my down time I love to game. I checked the event log on windows and it seems the laptop over throttles and shuts down to prevent damage. I was looking at the cpu temperatures while in game and the temp was fluctuating from 80 to 100 degrees Celsius within seconds. I’m not sure if this is a hardware issue or software malfunction when reading temps. I called acer and they had me update the BIOS but still shut down. I really love this laptop but I think I have no choice but to return it. I hope they can fix the issue.

great mix of budget, performance and portability. Covers all areas realy well

Beautifl and sleek machine, runs great, does tend to get a bit warm during heavy gaming sessions though.

I see a lot of people worrying about benchmarks and trying to choose the best purchase, but I can tell you with confidence this is the best you can buy for the price. Its screen is incredible! I had never had an OLED other than on cell phones, and it’s so amazing that I’m even thinking about getting an OLED monitor as well. As for Best Buy’s service, it was top-notch when I bought it! I totally recommend it.

Specs insane, performance really good but something happen sometimes im trying to fix it but i cant, sometimes the picture frozen and you can hear everything working except for the picture frozen the only way to fix is hold the power and shut off and restart…. I was trying to play world of warcraft just world of warcraft nothing AAA, before this laptop im using zephyros 16” version 2022 I bought from best buy too. Im trying to exchange for another one but the store no have more here only the money back and my store start burning that is really sad. Rainbow arroyo.

The hardware works great, there was minimal bloatware that I was able to uninstall easily, still plays decent when not plugged in. While plugged in it plays very well and keeps itself cool without being too loud even if displaying to a 4K TV

Laptop is great. Everything loads fast, graphics are superb. Using copilot with alt-enter is a breeze and the bread and butter of interacting these days. Only thing that cracked me up laughing, was the audio. Maybe I was spoiled before with my custom laptop, but the sound coming out of this thing is like a tin can. Absolutely wretched haha. Definitely dont get this laptop unless you already have some good headphones, or external speakers.

Great product, it's better than I expected, the games run well and without lowering the quality, very fast and efficient. The only bad thing is that where it should have the control key on the right side, it has an AI button and in my case I need that key as a control, it's very difficult for me to press the left control.

Amazing laptop for the price. 5070ti delivers. Only upgrade needed is the ssd. The only thing I dislike is the speakers. But other than that the laptop is amazing and I love the backlight on the cover. This is by far my favorite laptop I’ve owned.