Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $189.99

Customer reviews

Rating 4.3 out of 5 stars with 30 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
87%
would recommend
to a friend

Customers are saying

Customers find value in the responsive touchscreen and long battery life of the R 11 2-in-1 Chromebook. Many appreciate the high-quality screen and its versatility. The affordable price point is also frequently praised. Overall, the positive feedback highlights the Chromebook's excellent value for its features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-30 of 30 reviews
  • Rated 4 out of 5 stars

    Great little laptop for it's price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Able to do everything a chromebook can do plus the added benefit of millions of Android apps. Great for web browser, typing papers and other light activities.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All I need a laptop for is to check email, search the web, and stream movie. This Laptop works great for my needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Got it as a refurb

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had no issues at all, my kid uses it for school work and there is no lag in the system. I'd recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good webbrowser

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good web browser for children . works great even thou it's refurbished

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Chromebooks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love Chromebooks. I have 3. They never get any malware, like my old MS Windows laptop always did.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Touch screen

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for the most part, sometimes it freezes.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Refurbished device still enrolled with last owner

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just got this refurbished R11 Chromebook. Physically, the device looks clean and properly to order. When I tried to log in, however, I noticed that the device was still enrolled under Enterprise Management with its previous owner, and there was no way for me to log in with a gmail account. Both geek squad and customer service did not know what to do. I did a factory reset, a developer reset, using Google's online instructions, but the device remains enrolled under the previous Enterprise owner. This is really annoying.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great affordable laptop for students! Small and compact for easy travel.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dead on arrival

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At least I got my money back, Back to back major problems with Best Buy sorry for your loss, but I seem to be the only one.

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      We are sorry you are unhappy with your Acer recertified laptop. These products have a 90-day warranty against hardware defects. If you have an Acer recertified product and are within your warranty period please contact PlanetROI who provides warranty service and support for the recertified products. Contact information should be included in box with the computer. They will be happy to provide assistance with your Acer and offer repair if it is needed. Here is their contact information in case you need:
      844.433.8476
      [email protected] Acer

  • Rated 1 out of 5 stars

    Avoid

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mouse is not working... never buy Refurbished is not worth it

    No, I would not recommend this to a friend