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Customer Ratings & Reviews

Your price for this item is $1,299.99

Customer reviews

Rating 4.5 out of 5 stars with 71 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers frequently mention the laptop's excellent performance and ample RAM as key strengths, praising its build quality and lightweight design. However, some users point out that the fan can be noisy at times, and battery life is a common area of concern. The graphics capabilities and keyboard features also receive positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-71 of 71 reviews
  • Rated 5 out of 5 stars

    Graphic Design Adobe Suite

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a gamer! Can't beat the price for a graphic design work horse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    powerful laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    like the product, ease of usage, the price is right and good quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice computer no heating problem so far quality really good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving this laptop so far. Very happy with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for comfort, durability, fit and form , excellent

    I would recommend this to a friend
  • Pros mentioned:
    Build quality, Graphics, Ram

    Rated 5 out of 5 stars

    Very helpful! Best decision Ever!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in desperate need of a laptop I could edit videos on and this is a great option for anyone like me who is a content creator and a gamer as well. Upgrading a laptop is such a pain so the fact this comes with 32gb of memory out of the box is a big plus for all of my applications. Throw in a 2070 graphics card so that I can still play games with my friends with no issues and I have the perfect laptop for my needs! Screen is great and very vivid even on a bright day. Keyboard feels like my desktop keys with mechanical switches and I really like the feedback. Battery life has been pretty decent so far for my projects and I haven’t had any problems with charging it quickly. Gaming is a joy and working on the go has been easier than ever for me. Overall the build for the frame is solid and I am sure it will be fine in my messenger bags during my commute which I can’t say about my previous laptop. Would recommend to friends!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Paid 1,500 for junk. Don’t trust them!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No battery life. Battery dies in 30 min- hr. JUNK. Paid to much for JUNK!!! Best Buy should be held responsible for selling a piece of CRAP! Nobody wants to take responsibility.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Nice specs, poor product

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not even six months and this thing has bricked...won't charge or turn on anymore. Prior to that, the sound was quite horrible and it never really seemed like it had the performance it should with an i7 and 32GB of memory!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After only 3 days of owning the HDMI port stopped working. Diagnosed it and it was from the laptop. So disappointing.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great gaming laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is a pretty good value. I got it for school and gaming. Games run very smoothly and that monitor quality is great. The blacks look super black, which is good because most laptops that I have tried look kind of washed out. Additionally, it doesn’t have any bloatware.

    I would recommend this to a friend
  • Cons mentioned:
    Fan noise

    Rated 1 out of 5 stars

    Dont buy this laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had this laptop for 3.5 years and it stopped turning on today, 8 months after my geeksquad protection ended. Waste of $1600. When it was still working the laptop would get pretty hot while in use and the fan was quite loud. Save your time and money and do not buy this laptop.

    No, I would not recommend this to a friend
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