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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.5 out of 5 stars with 2796 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers are delighted by the overall performance and ease of use of the Add-On A/V Receiver/Processor Setup. Many customers found the installation process to be successful, and appreciated the knowledge and professionalism of the installers. Some customers reported issues with the receiver being defective or the subwoofer not working.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 2,796 reviews
  • Rated 5 out of 5 stars

    Excellent installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Professional installation by technicians and Best Buy should give them kudos

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surround sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hooked up my surroundsound system for me the man was awesome can’t say enough about him courteous conscientious

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Receiver for all devices

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and in-house setup service! Works well with old as well as new devices!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    thenewtvman

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a good job of hooking up my speaker system to the TV set up and explaning the operating process to us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounted my TV

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent knew what to do and did a very good job mounting my TV and Sound bar speakers, he did a good job, perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad Scott

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vinyl player set up with new cartridge, excellent work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad tech support

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service is always outstanding from geek Squad technicians. Will never look elsewhere for support

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad system install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and knowledgeable crew. Considerate as well. Wore face masks and covered their shoes while inside our home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad services

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great as always very professional took time to make sure I was happy with the installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soundbar

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total Tech guys quickly installed my JBL 5.1 sound bar with ease. They were clean and neat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the whole process. They guys that came out were very friendly and new exactly what needed to be done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV an AV system quickly!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents who hooked up my av and tv were very nice and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Setup receiver

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expert techs. Great services and support! Highly recommend this service to anyone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Receiver setup

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad set this up in a short time along with my TV and it looks great with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service! Geek squad they are pretty good on what they do!.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Timely Setup

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This setup was done quickly and efficiently by our Geek Dudes. They are the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent staff

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad once again knocking it out of the park.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The reps installed tv and sound system good result

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the reps did a great job in mounting and connecting all of my equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very thorough setup

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job. We had everything set up in our theater with the proper speaker av setup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech installed

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad tech and helper delivered, mounted, connected all devices and configured system.

    I would recommend this to a friend