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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.5 out of 5 stars with 2796 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers are delighted by the overall performance and ease of use of the Add-On A/V Receiver/Processor Setup. Many customers found the installation process to be successful, and appreciated the knowledge and professionalism of the installers. Some customers reported issues with the receiver being defective or the subwoofer not working.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 104 Showing 2,061-2,080 of 2,796 reviews
  • Rated 4 out of 5 stars

    AV receiver set-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New AV receiver connected to all devices including surround sound and TV

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    installed receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent installed A/V receiver and setup devices and remote.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    95 out of 100

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall very good but my Base Woofer is not working. Will have to call for a return visit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did excellent job installing my tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very knowledgeable and patient. Excellent hookup and explanations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top Notch Install Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional install. The guys were friendly and did a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    6 disc changer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    everything was done according to [plan the disc changer works perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad receiver service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent reconnected my receiver and all my equipment is working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek techs installed the items quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and knowledgeable techs who knew what they were doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, techs knew completely what they were dealing with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Install...and they used my old mount saving me $175

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad connected my audio to my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected my audio (quickly) and very efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lets go Geek suuard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alot of bang for your buck which is hard to get these days

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and prompt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very helpful ensuring all my components were set up in the receiver & audio was working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best anyone could ask for. Great product and happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent help set up sound system with new receiver and checked out my surround sound system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Media center surround sound & projector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy never disappoints setting up existing media center.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD AGENT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AGENT HOOKED UP MY RECEIVER SO FAR NO PROBLEM AT THIS TIME

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounted my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the tv mount quickly and cleaned up all debris. Nice work

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad mounted my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and hooked it up with o all my wires

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New headphones not installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately the geek squad was unable to get the new head phones working

    I would recommend this to a friend