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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.5 out of 5 stars with 2796 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers are delighted by the overall performance and ease of use of the Add-On A/V Receiver/Processor Setup. Many customers found the installation process to be successful, and appreciated the knowledge and professionalism of the installers. Some customers reported issues with the receiver being defective or the subwoofer not working.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 105 Showing 2,081-2,100 of 2,796 reviews
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes very good, polite people, very friendly ntelligent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Media Room Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did all the hard lifting and got my huge TV and speakers set up and calibrated perfectly.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    GEEK SQUAD THUMBS DOWN

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents replaced the original Yamaha receiver on Oct 15. The same problem began within a week of skipping sound and then no sound. The receiver functions occasionally and I’ve called numerous times for tech support. One tech showed up while the receiver was working and had no input on the problem and left. Called within a week for the continued problem and scheduled another appointment but no one called or showed up. I called Friday 11/11 and was told that the problem was going to be escalated and that a manager from the store on University/Cattleman would call me within two hours. Guess what, no one called.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks rule, Patriot fans drool!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad always does a great job for us. Very pleased with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad checked tv and speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents checked my connections for my rear speakers and checked my setup for my tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed new amplifier and made sure it functioned correctly and the settings were correct.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly and knowledgeable support staff. Glad I signed up for this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Too lazy to do myself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys got my stuff hooked up and tuned up perfectly. I’m glad I called a geek.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A1 service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I needed service they were prompt punctual & professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ceiling mounted speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents installed ceiling speakers and did a good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work!!!!!!!!!!!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was efficient, knowledgeable, and wonderfully professional. He was a pleasure to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good service- I would call them for other similar services

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks did it again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent came and did his job and was very neat and clean !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Problem solver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work, valuable knowledge in setting up my system. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK Squad is First Class!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brady was very knowledgeable and personable. Great fun to watch work (and learn from).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good job setting up my AV system. Saved money by listening to Geek's advice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a great service and excellent value. I will use this again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Audio reciever install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These folks are pros! Excellent hook up to the system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agent was fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My agent was fantastic he was able to connect all my devices and train me on how to do it in his absence

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Denon Receiver Set Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys set up our Denon receiver and did a terrific job.

    I would recommend this to a friend