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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.5 out of 5 stars with 2796 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers are delighted by the overall performance and ease of use of the Add-On A/V Receiver/Processor Setup. Many customers found the installation process to be successful, and appreciated the knowledge and professionalism of the installers. Some customers reported issues with the receiver being defective or the subwoofer not working.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 106 Showing 2,101-2,120 of 2,796 reviews
  • Rated 5 out of 5 stars

    Geek squad rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was great! Provided good guidance and walked me through everthing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is the Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I count in Best Buy in my senior moments. Would not be without their help.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Professional and Expert Knowledge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is working to my satisfaction and the Geek Squad made sure of that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Work !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nesw receiver was installed and is working nicely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad know how to efficiently handle any job. I was beyond pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very satisfied with the agent from the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Receiver set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jay and his Team are wonderful. Listened and found awesome solutions to meet my needs.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Geek Squad techs don’t finish the job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech came to my home twice (same tech). Nice enough guy, but admittedly did not have the experience to complete the full job. And my Sonos Port is still NOT set up and working. Aldo no wire maintenance was provided. I will end up retiring to the job to streamline the cables. Don’t keep sending the same tech out who can’t complete job. Another work order was supposedly to be completed to get someone to my home to complete the job. Haven’t heard anything?????????

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad install and help

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was a great setup help they educated me to the max with everything and extremely friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great job

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great job I asked him to wire so remotes were easier to use and he did that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go Geek Squad!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great install!! New and exciting..... Why did I not do this before???

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was on time, friendly, and experienced. The service was speedy and appreciated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Squad did a great job. Cyril was awesome. I would certainly use again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Projector install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent mounted my projector to the ceiling and got adjusted to fit the screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agents mounted my tv in a proper way with the care

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys mounted my TV and connected all of my added components. Did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounted my TV superior.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional they took care of my TV mounting needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Sound

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This AV receiver sounds great and enhances my TV and sound system!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A smooth install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation of my audio equipment couldn't have gone smoother. And the tech was early. Thanks!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up our new receiver to our speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up our receiver and connected to the existing speakers. Great. Sound is spectacular.

    I would recommend this to a friend