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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.5 out of 5 stars with 2796 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers are delighted by the overall performance and ease of use of the Add-On A/V Receiver/Processor Setup. Many customers found the installation process to be successful, and appreciated the knowledge and professionalism of the installers. Some customers reported issues with the receiver being defective or the subwoofer not working.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 111 Showing 2,201-2,220 of 2,796 reviews
  • Rated 4 out of 5 stars

    Yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes I was pleased with their service they finish the job in a timely manner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad excellent in connecting my new receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is excellent as always for their knowledge and fabulous customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appreciate the professional, knowledgeable installation!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my receiver and sound system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents were fantastic! Jeff was extremely helpful and knowledgeable. Set up as needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impressive Team !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad handled all my needs fast and courteously. Impressive Team !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install speakers and receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a wonderful job setting our speakers and receiver in the master bedroom

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was fantastic timely and very knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fine job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a nice job with equipment repair. Thank you again !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reciever 2020

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything goes well, the technician has knowledge was doing to set up my receiver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad provided world class service tuning up my home theater system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super friendly and professional service. No complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Denon receiver install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent receiver install !! The Geek squad guys are great!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Setup stereo to TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected my TV and stereo. They were professional and answered my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris was excellent. Helpful and explained things to me... I cannot thank him enough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service provided!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were efficient in their work. Outstanding customer service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were so helpful for us old folks, we need all the help we can get

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Receiver and speakers were installed professionall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. The Geek Squad worked until our system was perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service at a great price. Very reliable and quick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install sound system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service; very knowledgeable staff; commitment to quality and service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad setup up my surround sound system.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents setup up my Denon sound system quickly.

    I would recommend this to a friend