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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.5 out of 5 stars with 2796 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers are delighted by the overall performance and ease of use of the Add-On A/V Receiver/Processor Setup. Many customers found the installation process to be successful, and appreciated the knowledge and professionalism of the installers. Some customers reported issues with the receiver being defective or the subwoofer not working.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 113 Showing 2,241-2,260 of 2,796 reviews
  • Rated 5 out of 5 stars

    Quick and Neat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did an outstanding job on the bracket installation for our 75” Samsung.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amplifier and speakers Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Willingness to continue working With customer until a problem is solved

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed and wired quickly. Very knowledgeable. Great people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Job!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was on time, knowledgeable, personable, and cooperative.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Need instruction

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still can't find the cable box after installation!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV art on wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Alex and his crew. All 4 wall mounted TV’s look and work great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad agents was so helpful in setting up all of my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Receiver set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The was knowledgeable and professional. Excellent service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad got me set up and running

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is my go to guys they are the best!! I recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV connection issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He tested and checked the entire system, as well as all other TVs. Did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Av install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a neat job of wiring and everything works great. I would use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent hooked everything up. Very easy to do and make corrections

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got me squared away!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tips on getting the best sound. Love my system. Would recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tv installation.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick mounting of the tv. Followed all rules and guidelines.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic work by the guy who set it up….>………………..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tech, great knowledge and service...as usual from Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience and the techs were well prepared to install my software

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A/V Receiver & set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents did a great job on the install and making sure everything connected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and timely installation of our WiFi system.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Reprogram the remote.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am still having issues. He didn’t have a computer with him so was unable to complete his needed work. He said he would set up another appointment. Haven’t heard anything yet. Sound is still an issue!

    I would recommend this to a friend