Customer Ratings & Reviews

It was fine, I don’t like doing reviews, so accept as is.

Connected my tape deck, DVD player, CD player. Dislike the fact that i now have to use 2 remotes. One to turn on sound thru receiver and the second to turn on cable and TV. Wish i could control from one remote.

David McMillan is excellent tech . thank you David

JAMES AIRE DID A GREAT JOB IN SETTING UP THE SECOND RECEIVER,

Great quality work as always, clean job everything looks great

They did a great job, professional and did the job in a timely manner.

We like Geek Squad to help us with all our TV issues and connections..

Installed receiver did great job…thank you for your service

agent got my surround sound working, as well as my Alexa unit

The install and set up were excellent and very thorough!

seems to be fine I think I lost my suround sound though

The agents were knowledgeable and professional....

best tech we have ever had! she was awesome , thoughtful and smart

I was pulled away from the geek squad counter by the sales agent in the stereo/home theatre section to tell me, ""they", Geek Squad"", doesn't help trouble shoot setting up my home theatre system. Geek squad only does computer set up and such. Anyways, that I needed to use her "tech guy". So naive that I may be I go with it. Paid $280, for a guy to come to my home. Look at my system, not rearrange cables, not reaarange speaker cabeling, not trouble shoot hdmi might be in wrong port and thats why you dont have sound, not even turn Denon receiver on and TRY to address anything! Then tells me, "you probably don't want to hear this but you need a New Receiver. Your reveiver is out dated (10years old) and isn't compatible to your smart TV". Literally same TV thats been connected to it for the last 10yrs and trying to get the surround sound working again, due to teenagers rearranging wires/cords for gaming purposes, and I neither have the time or patience to troubleshoot the issue. Guy leaves. Nothing "troubleshot". Nothing working. I will be down this week to collect my my refund. I don't think this should be a service offered or at the very least should only be a referenced item by Geek Squad if they truly don't do home theatre.

The agents that installed the TV and receiver were very knowledgeable.

Great Guy and very knowledgeable and helpful with our many questions

Excellent workers! They had it set up and explained in a short time.

Receiver setup was done smoothly, no issues for me now.

I was okay with the Geek Squad from Morehead City NC Store with what they did to hook up the TV. I am very unhappy with my Jacksonville NC Store with my Sales Person and the Geek Squad which both had told me that all the equipment would work when it came time for my installation… So I am not happy with the outcome of my service because when the Morehead City Geek Squad came to do the installation I was disappointed with what the Geek Squad had to say and that was my equipment was not going to work with my New TV… I am not Happy with my resolve and my equipment setup is still not working in the manner in which I was looking far it to work…

he installed the receiver and made connections from and to identical equipment. he made an attempt at coordinating the remotes but said he did not have the computer with him ?