Customer Ratings & Reviews
- SKU:
- 6433400
Customer reviews
Rating 4.5 out of 5 stars with 2797 reviews
(2,797 customer reviews)Rating by feature
- Value3.7
Rating 3.7 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Ease of Use3.8
Rating 3.8 out of 5 stars
Customers are saying
Customers are delighted by the overall performance and ease of use of the Add-On A/V Receiver/Processor Setup. Many customers found the installation process to be successful, and appreciated the knowledge and professionalism of the installers. Some customers reported issues with the receiver being defective or the subwoofer not working.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
No shows
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy cancelled delivery twice. Geek squad failed to show up order was cancelled
No, I would not recommend this to a friendRated 1 out of 5 stars
Service not completed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Service was not completed because geek squad technician did not have the right tools to complete the installation. I need this rescheduled and completed ASAP.
This review is from A/V Receiver/Processor Setup
No, I would not recommend this to a friendRated 1 out of 5 stars
sad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The supposed hook up to my old reciever never happend. I was willing to buy the extra unit needed to complete the job.
I would recommend this to a friendRated 1 out of 5 stars
Not at all
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was told they would do a slight move of cabinet and connect everything up all untrue!, Would never recommend you again terrible customer relations I paid to have that done.
This review is from A/V Receiver/Processor Setup
No, I would not recommend this to a friendRated 1 out of 5 stars
They don’t know what’s going on
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No one ever showed up, and when I called, no one could figure out heads from tails
This review is from A/V Receiver/Processor Setup
No, I would not recommend this to a friendRated 1 out of 5 stars
Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure if it’s product or the installation. Receiver didn’t worked properly few days of installation.
This review is from A/V Receiver/Processor Setup
No, I would not recommend this to a friendRated 1 out of 5 stars
Not Completed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This portion of my in home installation was not completed. TV did not work with speaker system so I have contracted with another vendor to complete this task.
This review is from A/V Receiver/Processor Setup
I would recommend this to a friendRated 1 out of 5 stars
AV Remote set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This service was never performed! Still waiting for a phone call and still nothing!
No, I would not recommend this to a friendRated 1 out of 5 stars
Verry Dissatisfied
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They could not fix the problem and said I needed to buy another sub woofer for my Bose System
This review is from A/V Receiver/Processor Setup
I would recommend this to a friendRated 1 out of 5 stars
Very polite but incompetent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Could not complete service even though I was specific in my request
No, I would not recommend this to a friendRated 1 out of 5 stars
Cant get it right
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These guys cant get my 11k system working. Do not recommend
No, I would not recommend this to a friendRated 1 out of 5 stars
poor customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.installation abruptly cancelled with no follow up. said could not get my receiver yet BestBuy showed over 100 units in various stores
This review is from A/V Receiver/Processor Setup
No, I would not recommend this to a friendRated 1 out of 5 stars
Not completed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The work is not yet completed but no one can give me any idea of when I can expect to have it finished.
This review is from A/V Receiver/Processor Setup
No, I would not recommend this to a friend- Pros mentioned:Installation, Knowledge, Professionalism
Rated 5 out of 5 stars
Geek squad visit
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Richard and Sean(not sure) were able to determine the issues we were having with our TV reception. They installed the appropriate fixes and were careful to keep all wires in a neat and orderly fashion. TVs operated well following their visit. They were great to work with, answering our questions knowledgably and professionally. We would use them again any time if needed.
This review is from A/V Receiver/Processor Setup
I would recommend this to a friend Rated 1 out of 5 stars
Terrible Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would love to review this...But, still waiting for a new install date. Seems this is too difficult for them to accomplish. #Sad.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not Done
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Issue was not resolved. See technicians notes. Equipment must be replaced.
This review is from A/V Receiver/Processor Setup
I would recommend this to a friendRated 1 out of 5 stars
No show
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad never showed when they were supposed to. Called and left message. Haven't heard anything.
This review is from A/V Receiver/Processor Setup
No, I would not recommend this to a friendRated 1 out of 5 stars
Speaker install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Waste of time no services were provided tech came out and said not enough time was allotted for him to do the work still waiting on refund
This review is from A/V Receiver/Processor Setup
No, I would not recommend this to a friendRated 1 out of 5 stars
Profesional install!! Not so
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installer didn’t do a good job! Disappointed I thought it was going to be a professional installation
This review is from A/V Receiver/Processor Setup
No, I would not recommend this to a friendRated 1 out of 5 stars
MB
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t fix anything. Waste of money very disappointing
This review is from A/V Receiver/Processor Setup
No, I would not recommend this to a friend