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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.5 out of 5 stars with 2792 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers praise the Add-On A/V Receiver/Processor Setup for its overall performance and ease of installation. Many customers appreciate the knowledge and professionalism of the installers, as well as their ability to explain how everything works. Some customers reported issues with the receiver being defective or the subwoofer not working.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 2,792 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Surround Sound Plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ease of using our Yamaha receiver. And the surround sound envelopes you. The woofer shakes your inner bones. What an experience!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    TV AVR Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents helped setting the TV with my AVR. Works like a charm. Loving the setup with my 85" Sony TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a great job. Really new what they were doing. Glad I used them

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very polite and knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set up. Everything worked great after it was setup. The team was very polite and they called me before coming.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Home Theater Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptionally talented and competent technician who setup our system!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek squad installed our receiver quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent installed our new receiver quickly and explained how to use so to switch from TV to DVD.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were polite answered questions. Were very patient with us explaining how to do everything.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    awesome ppl

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So knowledgeable and helpful. Even when I may ask silly questions, they weren't judgy but kind. Just a bunch of extremely experienced guys doing great work.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad set up my receiver fast.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad set up my receiver to all my devices and every thing works just fin.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my surround sound quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech hooked up my surround sound and my devices to my tv quickly and explained thoroughly how to use everything.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job by Kenneth at geek squad.. they did a great job

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Install and setup tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs mounted my tv and hooked up everything just perfect, I’m thrilled how it all works.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always professional and the job is finished in a timely matter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fixed the TV sound going through the re

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very personable and fixed the problem with the sound going through the receiver

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Geek Squad Help Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most professional, knowledgeable, caring people with this Geek Squad. We had Vince, Cody, and Fred from Murrieta, CA Store to our home, and what a bunch of great guys! Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad A/V pros

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a tremendous job for me...from initial consultation to full install of two tv's, sound bar, A/V receiver... Very competent and highly professional!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Fast and Easy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were wonderful! They came on time both days and did an amazing job. No one needs to hesitate hiring them for any electronic setup.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Home Theater Components Coordination

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Edward reconnected via the cable remote our home theater components (tv, cable remote, receiver); a very complex operation done quickly and expertly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Receiver install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our installer did a great job. Unfortunately, we had to deal with scheduling problems.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 3 out of 5 stars

    Third party installer failed to complete job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately the first technician did not know how to install the receiver. It took another visit by a more experienced technician.

    I would recommend this to a friend
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