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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.5 out of 5 stars with 2792 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers praise the Add-On A/V Receiver/Processor Setup for its overall performance and ease of installation. Many customers appreciate the knowledge and professionalism of the installers, as well as their ability to explain how everything works. Some customers reported issues with the receiver being defective or the subwoofer not working.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 2,792 reviews
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was what i needed to complete my purchase. It just made my Best Buy experience all that more awesome

    No, I would not recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this service and the rep. She was very pleasant and knowledgeable. She explained completely about the equipment and how to use it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Receiver install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer did a great job with my new receiver. He took time to get it right. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alberto from the Hickory, NC Geek Squad is GREAT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought a 40” Samsung smart tv and a Samsung sound bar with subwoofer. Alberto from the Hickory, NC Geek Squad came to our home to set it all up. He was so excellent and helpful. We had never had a smart tv before; and he patiently explained the controls to us. We had a follow up question and he resolved that, too. A really terrific tech worker!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great receiver setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tony did a great job setting up our new receiver. He also helped us understand how to use it properly. Thanks, Tony for a great job!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad service call

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All my issues were solved during their their on time visit. I have worked with the Geek Squad in the past,and found that their services were still worth the cost.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad set up my TV and electronic components

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team were very professional, courteous, and efficient. I highly recommend them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Receiver install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    James knows what he is doing. He gave me a lot of technical information that I was not aware of. If you need someone to install your tv or stereo equipment or gaming system, James is the one to call. He is the best!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were awesome and did an outstanding job installing and setting up the entire system. Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Rules!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brandon was just wonderful. Polite, knowledgeable and very helpful. Enjoyed working with him and will request him when we get our new T.V. soon.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Successful installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent successfully installed the receiver and it worked well. He gave some incorrect advice/guidance that contradicted other direction from Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fellows they sent knew exactly what to and did it. They we polite and friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Receiver installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed the receiver and gave us a tutorial at the end. Andrew was very patient in answering all the questions in a very professional manner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Victor 79

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job explaining all the different things and very helpful

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fabulous job by Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a fantastic job mounting my television and receiver. I have no complaints. Everything is working fine and I am extremely happy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Highly recommend Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is fantastic. They really know their stuff and get the job done fast and efficient.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Marantz SR5015 receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent audio video receiver. Still learning all of the features. No compatibility problems with high end 4K Sony TV, Blueray player, Denon turntable into Klipsch Cornwall speakers I have owned since 1985. In particular, I like the stereo 2 channel only selection feature for music CD's and and vinyl with original 2 channel recording. A center channel Klipsch circa 2010 loudspeaker is very effective with movie dialog.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He hooked up my sterio . He was professional and pleasent. The sevice he provided was exceptional

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    You are the Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greek Squard did a supper Job as always.Always do more and more

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Sandy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did a good job and the receiver works great

    I would recommend this to a friend
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