Customer Ratings & Reviews

Baylee Kinney did a great job of setting up our universal controller to operate all our devices. She also tuned our sound system to our satisfaction.

The guys got everything set up and even made notes so I would know how to use equipment when they left!

Mysti of the Geek Squad did a fantastic job installing my new Yamaha Aventage RX! I am very satisfied with the new sound and video of my home theater. After the installation was done, she patiently showed me how to operate the controls of my new system and I have not had any issues with my home theater since her visit.

Ryan Basich did an amazing job setting up our home theater system. He was so professional and helpful. Best Buy is lucky to have such a great employee.

They did a good job but my son was able to change it so I only have to use 1 remote with all my devices

I had received a new TV and could not get it connect to my receiver. The Geek Squad did an outstanding job getting me up and running.

An absolutely amazing experience! Nicholas was timely, courteous and knowledgeable. I am so pleased with the outcome. I would definitely recommend him and the Geek Squad.

Geek agent did exactly what was needed to get my audo system connected.

Both installers were friendly, attentive to detail and diligent. Arrived on time and completed job efficiently.

The Geek Squad did a great job getting my audio set up and running at peak performance. As always they explained how to use all my components and answered all my questions. I was very pleased with the results.

Workers had vast knowledge of issue and were able to make complete repairs in one trip. Questions asked were answered completely to everyone’s satisfaction.

Geek squad is very knowledgeable and efficient with their time. It’s easy and quick to setup an appt.

They arrived on time and made a quick setup. Everything worked perfectly

They were on time, friendly good listner they were able to finish what i requested and cleaned area upon finishing

The geek squad time was very professional, and they showed me how to work the tv.

My experience with GEEK SQUAD was very professional the tech. followed all the safety procedures. He was knowledgeable and friendly.

Geek Squad techs were very knowledgeable, helpful, and proactive, also very friendly

Best buy Beta is a blessing of a program, as it provides complimentary services for installation by the Geek Squad. These teams are excellent. Usually very communicative, friendly, trustworthy, and experienced in what they do. They have come out to setup my alarm system, Ring cameras, a Mantel Mount, the TV, a center channel device, and the receiver. A lot of these are things one might be tempted to do on your own, but trust me the piece of mind and simplicity of just letting them come take care of your setup is beyond worth it.

The 2 techs worked together to set up our new receiver & ensured I knew how to opera it before leaving. They also told me the correct app to download so I could also operate our porch speakers. They were friendly and polite. They confirmed the appt. the day before & also called the morning of the appt. to let me know they were on the way.

I truly regret that I didn’t get the names of the two gentlemen from the Geek Squad that came to our house today and installed our new Yamaha receiver. They were a pleasure to do business with and should be highly valued by Best Buy. Hoping that a record of our transaction will identify them so that they get the recognition for a job well done that they so deserve! Would also like to thank Gina Elliot, also with the Geek Squad, that gave us great advice and pointed us to the exact component and set up needed. Excellent job all around by Best Buy and Geek Squad!