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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.5 out of 5 stars with 2792 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers praise the Add-On A/V Receiver/Processor Setup for its overall performance and ease of installation. Many customers appreciate the knowledge and professionalism of the installers, as well as their ability to explain how everything works. Some customers reported issues with the receiver being defective or the subwoofer not working.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 2,792 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my AV equipment & TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift to my spouse. According to him, the installer was professional, knowledgeable, and very organized

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad member was very professional and had to the patience to explain things to me multiple times on how to work my new reciever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied with Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men who came to our home were very helpful in setting up our new receiver and coaching us in the use of the new equipment.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and glad I got this service. The geek squad highly knowledgeable

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Install of receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eddie did a fantastic job with set up and explanation of all proceedures

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Each component wks. setup exactly as requested and are working fine. service was professionally rendered...

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good service by geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just had projector, projector screen, receiver and subwoofer installed. Good service by geek squad team.

    I would recommend this to a friend
  • Cons mentioned:
    Receiver

    Rated 5 out of 5 stars

    Sound system setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did detailed analysis of sound configuration. Problem was with receiver.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Go GEEK!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are so amazing and so professional! I can't imagine not having them do the set up and connectivity!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad Techs are awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent hooked up our new Denon receiver we purchased. He did an excellent job, but we have always had great service from the Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This Best Buy Geek Squad is the beat!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks to b the Geek Squad the installation of the new receiver was done correctly the first time. I'd still be trying to figure out what goes where. For that matter, this is true for most of the installation. The Geek Squad is outstanding!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents took the time to set up my Denon receiver and my Harmony Remote in a timely and professional manner.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Antonio is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Antonio is the best installer. Highly professional. Everything works perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Tech was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was great! Very knowledgeable and left everything much better than before!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad Top Choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. Very knowledgeable and friendly. They made sure we were comfortable before leaving with what was installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surround Sound Set-Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad connected my audio receiver for surround sound, no easy process, with 6 speakers and programming a remote. I can control the receiver and TV audio with separate remotes, both of which were programmed by the Geek Squad. Well done!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Don't Know

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tge Total Tech reinstalled the sound bar on another wall, he did a good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Receiver Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech set up receiver and made sure it would do what I wanted and explained how to use. Very good at what was expected and understanding of my requests.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound System Connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job of connecting my new TCL TV to my existing sound system.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek did a nice job in setting up my audio system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clay did an excellent job in setting up the audio system and guiding me through how to use it. He is patient and professional.

    I would recommend this to a friend
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