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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.5 out of 5 stars with 2792 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers praise the Add-On A/V Receiver/Processor Setup for its overall performance and ease of installation. Many customers appreciate the knowledge and professionalism of the installers, as well as their ability to explain how everything works. Some customers reported issues with the receiver being defective or the subwoofer not working.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 2,792 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went well. Easier then expected. Squad was here in a timely manner . Took care of explaining the pairing on my remote.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    AV, TV, Speaker Set Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, professional and informative. Everything done to my satisfaction.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Saves frustration!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very friendly and helpful and professional job. Saved me a lot of time and frustration!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent arrived on time and expertly installed our new receiver and programmed the remote to use it to its best capability.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks for clarifying some of my issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Representative went through my AV and television to correct interconnect. I learned a little bit, but it still isn’t working like I wanted.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Installation was easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy to use with fantastic sound.eeks did a great job setting it up.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connected all devices to new receiver and took the time to instruct me on the use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Demon receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacement unit is flawless . 1st unit wouldn’t stay on mute by when muted unless unit was warmed up .

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great team and great job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This team was the BEST!!! Above and beyond what ytou would expect. On time, efficient, VERY knowledgeable and pleasant as an extra.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squard to the rescue!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians provided excellent service for the setup of our receiver

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Install of receiver and IR repeater system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chavis was excellent. Very professional and thorough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Receiver Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added a new Yamaha RX-A2A receiver after our old Sony died. Installer did a very meticulous job of setting up with our complicated system (TV, cable box, blue ray, cd changer, streaming services, etc.), did a great job explaining how everything worked and interacted and then patiently answered all our questions. We’ve always had a great experience with the Geek Squad and this installation lived up to our expectations and previous experience. Would be more than happy to have this tech back in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent installation of my Yamaha Receiver.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noel, from your Geek Squad delivered my Yamaha A6A receiver and did an excellent job of setting it up and testing it to ensure everything worked properly, I have the Total Tech plan and will probably call for an appointment soon to have data transferred from my desk top computer to the new Samsung laptop. Excellent service from the Geek Squad!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Outstanding job very knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding job very knowledgeable Geek squad was very helpful in showing me how all the features on it worked with my TV

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very qualified and resourceful to execute the required installation

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad hooked us up!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup crew were outstanding they cleaned as they worked took out all boxes for us. Thanks Aundre and Herman

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fantastic Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician helped in setting up my receiver and my ceiling speakers. Did fantastic job.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anthony and his helper connected my tv with receiver and speakers and did a very good job

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Jesse did a great job setting up my sound system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jesse finally set up my TV and sound system like it is supposed to be. He was very professional, unlike the original installers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Receiver problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman came in and tried to adjust some minor things that for some reason were not working.

    I would recommend this to a friend
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