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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.5 out of 5 stars with 2792 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers praise the Add-On A/V Receiver/Processor Setup for its overall performance and ease of installation. Many customers appreciate the knowledge and professionalism of the installers, as well as their ability to explain how everything works. Some customers reported issues with the receiver being defective or the subwoofer not working.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 2,792 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with the installation process. Everything works perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding product and service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent in every way. Techs got me up and running perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Love the Geek Squad Guys!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To be honest, I've used my Total Tech membership so much the past few months that I'm not sure exactly which work I'm reviewing. That said, ALL the Geek Squad guys have been wonderful, explaining everything clearly and making certain whatever they're working on for me is in perfect order. They are a great team!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad insured customer satisfaction

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 gentlemen that came to my house did everything that they could to install ceiling speakers but due to attic configuration were unable. They were very determined to satisfy me as a customer and was able to connect my stereo system to my surround sound speakers. They were very conscientious and caring. They deserve a raise and a promotion!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Beats ear pods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a beats wireless ear pods and they work very well, and Best Buy was very helpful with everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    CRA

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys connected all devices and existing surround sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vartan was the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent service from Vartan installed new receiver and programmed universal remote

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad visit.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a home visit by the geek squad. Excellent people to do business with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In-ceiling and in-wall speakers done well and at a

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These installers did a great job installing atmos and rear speakers. We ran into unexpected issues, but it didn’t deter them. They even made a run for more tools to facilitate a speaker placement. Then they finished up by nicely tying together the numerous cables/wires and anchoring them to the back of the tv console so it was all nice and pretty as a courtesy.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    A/V Receiver or Processor Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad set up Pioneer elite receiver and they were very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the guys were great, through and conscientious. very happy

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were professional, respectful, and quick with the delivery and mounting of the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad was knowledgeable and friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional team took care of all of our set up needs. we were fully satisfied with their performance

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad Installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Promptness. Curtesy Knowledge Would like to have him for my other connection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set my system all up and checked to make sure everything was working. They cleaned up the packaging and left the area nice and clean.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was professional and quick installing my receiver. Great job!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were great. Knowledgable, friendly, and quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound System Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Team that came out was amazing! So helpful and kind. Answered all of our questions.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek Squad Elk Grove

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted the technician to balance my sound system. But was told they will come back. I called the number given nobody called me back.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    TV and peakers installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a professional job were polite and finished the job

    I would recommend this to a friend
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