Customer Ratings & Reviews

The agents connected all of my devices and tv and set up my universal remote. Works perfectly.

Muhammad was truly outstanding and his actions set the standard for excellent customer service. He called ahead to let me know when he would arrive. He was very friendly and polite as he quickly set everythig up. He was incredibly patient with all of my questions. Give this man a raise!

I had a Yamaha reciever for ten years , so I thought I would update with the new TV as recomended by the sales Rep. I am not ha;ppy with the qauality of the sound of the new Yamaha unit. I have been back to the store TV department several times , all I get is thats the way it is????? This responce is a a Geek answer. All the TV department states gthat I would have to pay another fee for in home Geek Sdervice

The agents connected the receiver to the surround sound speakers and programmed the remote

Very professional and friendly. Answered all questions and offered advice on set up.

This service was not performed as tech said my unit could not be hooked up to the TV. He said he would credit me back the cost that I had already paid. He also recommended an alternative type of unit that could be hooked up.

Assembled different brand turntable and wireless speakers and got them to work together. Actually told me to video him so I would remember How to use them! Great idea and worked like a charm. Very helpful

I could not have set it up myself. The Geek Squad did a good job.

Denon AV receiver was smoothly and efficiently connected with a minimum of fuss. The Geek Squad guys tidied up all cables with ties and tested all speakers and sub woofer individually. A great job!

The agent was able to connect our tv and sound system together to connect to our sound system that was not working. Fast, efficient, friendly and a real pleasure.

Having just moved to a new home, we bought a new TV and a Receiver. Also needed 2 existing TVs wall mounted one with a sound bar. 3 Techs arrived and blitzed the installs and provided lots of good advice on how to update and use some of the components being installed (turntable, Wii, wireless speakers etc. Awesome service sorely needed becuase I would'nt dare install the large TVs myself.

very friendly and knowledgeable repaired things i didn't even know where wrong

Easy fix Geek kid was great Spent 5 minutes Very courteous

The agents mounted my tv and connected it to all my devices

These tech consultants are the best. On time, courteous, knowledgeable and a pleasure to have in our home.

James arrived on time and quickly and efficiently connected the music system we bought from Best Buy and showed me how to use the equipment successfully. He was pleasant and respectful and took as much time with us as needed. Positive experience...

Very knowledgeable, very friendly. Took time to explain basic information on my purchase.

It was a complicated installation process but the techs stayed with it until the job was done.

Excellent service. Extremely professional.........

Just had two wonderful Geek Squad techs Julian & Desmond spend a few hours hanging a 77” Sony TV in basement, plus a sub and putting in Sound Bar on another floor of house. They were on time, kind, skilled, and cleaned up. Best of all they stayed patiently showing me how to set up everything for use. 5 Stars!