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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.5 out of 5 stars with 2792 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers praise the Add-On A/V Receiver/Processor Setup for its overall performance and ease of installation. Many customers appreciate the knowledge and professionalism of the installers, as well as their ability to explain how everything works. Some customers reported issues with the receiver being defective or the subwoofer not working.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 2,792 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Receiver Successfully Installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up a new receiver that connected to my surround sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kole installed my receiver.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    technicians installed the receiver to all the components and the speakers. Works great. Kole had to come back and corrected one speaker installation. Well pleased with everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SUBERB KNOWLEDGE AND SERVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow, I was really impressed. The Geek Squad professionally did the install of my new Denon AVR I purchased from BB. They had all of the answers and were true professionals. What can I say? Would I hire them again to this job? ABSOLUTELY! Electronics today with home theater can be tricky and needs the knowledge and expertise of the Geek Squad. No, I do NOT work for BB and never did. I'm retired and just a happy customer.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Good crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew was great, nice and knew what they were doing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent installed my receiver and connect all the components quickly

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    GEEK SQUAD INSTALLATION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech did an amazing job setting up My surround system

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent service from the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent installer. Answers all my questions to my satisfaction. Very easy to work with.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    AV service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional. He knee what he was doing and solved the problem.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad hooked up my surround sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very knowledgeable. I was pleased with his knowledge and service

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    SoundCity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, arrived on time, answered all questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, friendly service.installer was great. Very happy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek squsd delivered and set iuup my tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents delivered and set up miy tv and did a wonderfu; job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed TV perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were well prepared and quickly installed my new TV and connected it to all my other devices without any problems. They were respectful of my home environment, polite, and they removed all the packaging and old TV. Excellent young men to work with. Thank YOU!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Exactly what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Truly professional service - made some sense of the chaos of wires and hardware.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and got my set up right. Glad I used them.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    GEEK SQUAD DOING THE JOB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GEEK SQUAD DID A VERY EXCELLENT JOG OF SETTING UP MY RECEIVER

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best Geek Squad crew!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very knowledgeable and they treated my installation as if it was their home installation. After four attempts by other crews, this crew knew what items were needed in order to install the receiver for my 85 inch tv in my garage!! I wish they had come initially. I really do appreciate them!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    A/V set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad team did a great job setting up my system.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was easy a flawless, great perk that best buy provide

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Outstanding service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service will recommend to everyone very helpful omoosok

    I would recommend this to a friend
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