Customer Ratings & Reviews

While Geek Squad was thorough in the setup to include professional and courteous, I seem to have some intermittent issues with activating/turning on and off the system.

What a great experience I had when I purchase this television. All the questions I had were answered with great expertise. I will not be hanging this television but the Best Buy geek squad was willing to help me with that if I chose to do so.

The guys were pleasant they did a good job cleaned up after themselves wore foot protection in my house all in all a great job

The technicians got the issued solved between our TV and the Stereo Amplifier. Keep up the good work!

The agents quickly set up the stereo receiver to the iPhone and the 10 speakers in the house

Geek Squad showed up and they were very professional and helpful in our installation. My husband was at work a couple of miles away and wanted to be here for the install so they even contacted him when they were on their way. It was such an easy process and a comfort to know that it was done right!

Excellent delivery and set up of my new 75” Samsung TV! The geek squad was on time, and knew what they were doing with the install of my new 75” Samsung QLED TV and components. They explained basic operations, and all boxes and packing were removed from my house. They did a great job!

A/V Receiver Setup in Home Theater completed professionally and it sounds great. I had all the components hooked up and then got sick and couldn't make it work. Geek Squad to the rescue. So hard to watch someone else do my "job"

Very courteous, friendly, respectful, knowledgeable and quick.

The representative from the Geek Squad took the time to ask what we preferred in the set up and then efficiently completed the installation. When he was done, he made sure we understood how each component interacted and worked before he left our home.

I was having issues with the blue-ray player. It was routed through the amp and had amazing sound but no picture. Turns out, the HDMI cable was a one-way and had been installed backward. so it was a very simple fix and everything is working perfectly.

Not only did they install my new sound receiver quickly and easily, the helped me with all my questions surrounding a speaker issue and discussion about cutting the cable cord. Super nice, extremely patient and eager to help.

The two gentlemen from the Geek Squad were great. They worked quickly and explained how to work the equipment we purchased in the simplest way. We have thus far enjoyed our home theater set up very much and would highly recommend the Geek Squad to any and everyone.

Showed up ahead of time and were very courteous and helpful, I would recommend the Greek squad for setting up a receiver in your home

This was a repair on a 17 year old system. I was amazed that anyone could fix it. Great Job!

The Geek Squad is so worth the annual fee. Our team was knowledgeable, efficient, clean and willing to answer all of our questions so that we had the best set up for our new Sonos whole house system. Highly recommend!!!

To be fair it should be noted that I had already done the vast majority of the receiver set up before the Geek Squad arrived. They were excellent in integrating with the also new TV.

Great at setup. All calibrations and audessey setup were spot on. Love the sound. Also… previous review on screen setup should be 5 stars. Not the 4 stars as shown.

I love the service offered by geek squad; all the technicians are knowledgeable and perform an outstanding job. Geek squad has mounted the TV, installed in-ceiling 5.1 home theater speaker systems.

Brent, was great got Amp 7.2 hook up and sounds great. He need a Raise he has my vote!