Customer Ratings & Reviews

Best Buy technicians took the time to be sure that the new receiver was installed and commissioned properly, before leaving.

Excellent job! Very efficient and did the job quickly. Took care to take my configuration preferences into the final configuration. Highly recommend.

The men took the proper time and did a great job in setting up the TV and got it working and removed the broken one.

Ayer king process finally of 6 months finally got them to replace instead of many appointments of trying fix a defective receiver

Needed to replace old receiver with more current model to meet needs of new technology. The Geek Squad reps are very knowledgeable, courteous, patient and professional. Highly recommend them.

The young man who came to my house gave me just what I wanted, my receiver to work

Christopher from the Geek squad was absolutely amazing. He was professional, knowledgeable and very personable. I enjoyed talking with him and learning about my new receiver. Thank you Chris for all you did.

The agent was very knowledgeable and efficient, and he optimized my home entertainment center.

The agent checked the diagnostic test on my home theater.

Tech was able to get everything back and running after a hard reset on our receiver

I really appreciate the Geek Squad service. They are professional, provide an excellent service, are respectful, knowledgeable, patient in explaining how the new technology works, and arrive masked in these days of COVID.

Very friendly, flexible on time of service, very knowledgeable. My only suggestion would be to allow the customer to "drive" and use the remote so they'll know how to do what you are showing them.

Agent adjusted the input to our receiver and reprogrammed the remote. Now waiting for a new receiver. Service was all satisfactory and done quickly.

Quick and easy, prompt and professional... they are the best! They answered all of my questions and were extremely courteous.

Grant was very knowledgeable, it was nice that he explained each step. The set up was faster than I expected. The instructions and practice afterwards alone was worth the fee. I wouldn’t classify him as a Geek

Both a them was great very professional and guide us in everything keep up the good job guys very happy with them thank you Austin Lesan.

installers were excellent… they showed up on time install my TV within 15 minutes and took my old equipment. Customer service and cleanup was excellent

Great service ,great all around team someone you can trust and get the job done

Had the Geek Squad team in my house twice now and both times were a great experience. They were clean, very nice, hard-working and got my equipment to work. Very pleased.

Agents did a great job. Equipment is phenomenal. Highly recommended