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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.5 out of 5 stars with 2796 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers are delighted by the overall performance and ease of use of the Add-On A/V Receiver/Processor Setup. Many customers found the installation process to be successful, and appreciated the knowledge and professionalism of the installers. Some customers reported issues with the receiver being defective or the subwoofer not working.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 80 Showing 1,581-1,600 of 2,796 reviews
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did the job I requested. I will use geek squad again for future needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was very professional, prompt and courteous and fast. Won't hesitate to use them again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV Installation is the best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always use Bestbuy Geek Squad for TV installations and I'm always happy with their work and service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installing receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job installing and setting up the receiver. They explained how to use it with our other components. Tell them thanks for everything!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agents were awesome and very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were awesome had me set up and explained everything in detail in no time!!!!! Always the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and just a great overall piece of equipment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Receiver Instal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech that set up my new receiver was FANTASTIC & FAST! He is a PRO and I so appreciate competent people. Please give him a raise or promote him. I think his name was Louis and he was GREAT!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both representatives very knowledgeable on the Sony Bravia and completed the installation in a timely fashion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AV Equipment Re-Assembled

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents re-assembled all my equipment after it had been removed in order to lay a new wood floor. They made sure everything was working properly and were pleasant and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Timely, friendly, courteous & professional! Guys did a great job and got right down to business.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greek squad did a great job installing and setting up our surround sound system. They were very knowledgeable, answered all our questions. Great guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    sound system receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived early, installed my device quickly, was very pleased with the service. would recommend to friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians perfectly mounted all my TVs and connected them to all my devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad correct the problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not get tv straight and did not tell me about a different wall mount that would correct the problem. After contact with the Geek Squad, the problem was corrected and tech was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great. Kept the area clean, knew what to do and got everything set up with ease. Recommend the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad install tech solved problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was fantastic. He provided solutions to problems, gave valuable suggestions, and explained everything very clearly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony TV and Denon Audio Set Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys showed up on time and set up my Denon AV audio system to work seamlessly with the TV. Spent time showing me how to work the combo too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad comes through again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad mounted my new TV quickly and professionally. These guys really do a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Equipment hookup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were so kind to work with. Explained everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased with Geek Squad performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time, discussed work to be performed, worked with thoughtfulness and was orderly, made sure I was satisfied with the job,

    I would recommend this to a friend