Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.5 out of 5 stars with 2796 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are delighted by the overall performance and ease of use of the Add-On A/V Receiver/Processor Setup. Many customers found the installation process to be successful, and appreciated the knowledge and professionalism of the installers. Some customers reported issues with the receiver being defective or the subwoofer not working.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 82 Showing 1,621-1,640 of 2,796 reviews
  • Rated 5 out of 5 stars

    Geek Squad member is terrific at installation.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agent was efficient and knowledgeable. He had everything done and answered all our questions so thoroughly and patiently !!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    7.1 surround sound speakers

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a good job installing and hooking up my speakers to my AV receiver . They briefly show how to manually calibrate my speakers to get the best full sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, professional service. Addresses deficiencies and great support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad surround sound install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After installation, the Geek Squad did a great job programing everything, and making sure surround sound was working properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad were awesome to work with

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very polite, helpful and spent the time needed to make sure things were working correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just let the pros do it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've enjoyed consistent service quality with the Geek Squad. Our projects have been unorthodox to say the least and they were not daunted - very refreshing and worth the cost!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best decision we ever made was getting the geek squad involved in our project the 2 men got it right they really did your company proud

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Marrantz and Yamaha switch

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Changed out Marrantz receiver going in for warranted repair and put in place my older Yamaha receiver. Hooked it all up in less then one hour.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jason and Daniel arrived on time and installed the new A/V system hooking up all Components. Very satisfied customers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was very thorough

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Representative from Geek Squad was very thorough to make sure that all components were working correctly before he finished. I was impressed by him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly and professional, informed me when he was on his way over, and when I could expect him to arrive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Considerate and professional

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was quick and the techs kept in touch prior to arrival. Once here they were polite and professiomal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got my stereo/home theater all set up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad agents always come through for me, and I can honestly say I have never been dissatisfied with their competence, their friendliness, and overall professionalism.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They listened

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did itmby myselfmand cancelled the appointment. The cancellation was handled over the phone and went fine. I received a full refund.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Denon Receiver

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a new receiver to have surround sound, it is a brand i have not heard of. I'm glade i chose this unit it sounds as good as the movie theater

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks to my installer Jeremiah for a job well done in connecting and setting up my receiver to my new OLED TV. The sound quality is the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reply

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GeekSquad did an excellent job sending this up in my home theater!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just Ask

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two household tech needs accommodated … one local and one in California … but problem for the Best Buy Crew. Thanks Geek Squad is the Best

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Needed and received Help!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents programmed my receiver and set it up for dual zones. Unless you're an audiophile, Denon is a difficult receiver to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Setup receiver quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup my new receiver in great shaping working with great sound

    I would recommend this to a friend