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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.5 out of 5 stars with 2796 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are delighted by the overall performance and ease of use of the Add-On A/V Receiver/Processor Setup. Many customers found the installation process to be successful, and appreciated the knowledge and professionalism of the installers. Some customers reported issues with the receiver being defective or the subwoofer not working.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 84 Showing 1,661-1,680 of 2,796 reviews
  • Rated 5 out of 5 stars

    Smart tv purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Geek Squad Agents are great. Polite professionals with a sense of humor. We are happy the home installation!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    quick setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time and able to get everything setup and running.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy has a number one services. My svs pb 3000 is a bass killer. this subwoofer is a monster thanks bestbuy for your help and services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad Helped

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Learned functions not used before. That was really helpful in enjoying the surround sound at all times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Service Above and Beyond

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician installed my new receiver quickly and efficiently. He also facilitated my return credit for a previously purchased receiver that was not adequate for my system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chris

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris was the best!!!! I would recommend the geek squad to install TV's anytime. No third party because they do not know what they are doing and mess things up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Competently professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents determined that they could not complete the order due to the age of one of the devices and canceled the work order and canceled the charges.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two Great Professionals! They did a phenomenal job setting up my theater room!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad receiver install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents quickly and with high quality service installed the new receiver. They were very professional in their work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jarod is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents recommended the right systems setup for my apartment and made sure that I fully understood the proper operation of both audio and video.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mike and Zion rock! They were prompt, clean, professional, took time to make everything look fantastic. I would highly recommend this install crew!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another outstanding Geek Squad service call

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team hooked up a three amplifier router. Works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad ROCKS!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having water damage the Geek Squad was able to assist us in a consultation in replacing our damaged equipment and everything works like brand new!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    surround sound install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great experience Told all my friends about the great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Denon Instal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were on time and very knowledgeable about the product. They carefully replaced the old receiver and fine tuned all speaker settings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home theater

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came in set up my system. They made sure the system, speakers and remote was working properly before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New speakers to old stereo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician came on time with the products I had ordered, and connected everything quickly. He took the time to explain to me how everything worked. I couldn't be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AV Receiver Set Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a wonderful job setting up my receiver and connecting my home theater. I am very happy with Geek Squad and highly recommend their services.

    I would recommend this to a friend
  • Cons mentioned:
    Subwoofer

    Rated 3 out of 5 stars

    Not Complete

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not set up sub woofer because the said it needed a special wire. It didn't. Wire was the right one and plug ins were on amp.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home theater technical support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected our speakers and checked out our home theater system. He explained the setup and showed us how to operate the system features and remotes.

    I would recommend this to a friend