Customer Ratings & Reviews
- SKU:
- 6433400
Customer reviews
Rating 4.5 out of 5 stars with 2796 reviews
(2,796 customer reviews)Rating by feature
- Value3.7
Rating 3.7 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Ease of Use3.8
Rating 3.8 out of 5 stars
Customers are saying
Customers are delighted by the overall performance and ease of use of the Add-On A/V Receiver/Processor Setup. Many customers found the installation process to be successful, and appreciated the knowledge and professionalism of the installers. Some customers reported issues with the receiver being defective or the subwoofer not working.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Speaker set up for surround sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Service was good while present but have been trying to get in contact with Mike with no success and have left vm and texted to follow up with setting up speakers wirelessly. Long story short nothing was really accomplished other than getting a list of items I was lacking that I needed to purchase to complete set up. I now have items and still not set up. 50.00 bucks in for a service plus what i had spent on supplies and I'm still in the same position.
This review is from A/V Receiver/Processor Setup
I would recommend this to a friendRated 5 out of 5 stars
A 5 star review for Best Buy’s Geek Squad.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Called in advance of coming, came in time, worked from the moment technician arrived and everything went smoothly...despite the complexity of the set up. Very happy.
This review is from A/V Receiver/Processor Setup
I would recommend this to a friendRated 5 out of 5 stars
AV Install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad team that installed our TV and sound system were awesome. I couldn't ask for a better install. 100% satisfied.
I would recommend this to a friendRated 5 out of 5 stars
Installed my Denon Suround sound amp and radio.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Joel was a very courteous and outgoing person. He did the job and asked if I needed anything else.
This review is from A/V Receiver/Processor Setup
I would recommend this to a friendRated 5 out of 5 stars
Receiver and wifi Hookup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After installing the TV the agent hooked up the receiver and wifi and made sure everything was working correctly.
I would recommend this to a friendRated 5 out of 5 stars
Great Service at a Great Value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They had everything up and running perfectly in less than an hour. Blew my mind how fast and easy it was for them. Saved me hours of messing around with it.
This review is from A/V Receiver/Processor Setup
I would recommend this to a friendRated 5 out of 5 stars
Fixed surround sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad fixed my surround sound fast & got it sounding how it should be
This review is from A/V Receiver/Processor Setup
I would recommend this to a friendRated 5 out of 5 stars
Super job from super people!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.George and James are the best! Knowledgeable, efficient, friendly. They knew exactly what to do to get our sound system humming.
This review is from A/V Receiver/Processor Setup
I would recommend this to a friendRated 5 out of 5 stars
Speedy solution
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Technician resolved connection problem in less than 5 minutes
This review is from A/V Receiver/Processor Setup
I would recommend this to a friendRated 5 out of 5 stars
Excellent In Home Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service and set up. Very professional staff (Ben, Ricky and Collins). BBQ time
This review is from A/V Receiver/Processor Setup
I would recommend this to a friendRated 5 out of 5 stars
Theater room
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent was outstanding and very polite and knowledge.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad reps were great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Felix was patient and knowledgeable. There were multiple issues to deal with including setup of TV, remote and receiver.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad professional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents did an excellent job of mounting our tv and making sure it was not only level but positioned best for viewing too!
I would recommend this to a friendRated 5 out of 5 stars
Geek squad great job on receiver
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Receiver hook up went great - they balanced the sound and made it so easy to know what device was playing sound
I would recommend this to a friendRated 5 out of 5 stars
Always The Best Support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service from Geek Squad. They arrived in time. Knew what they were there to do. Got it done!
I would recommend this to a friendRated 5 out of 5 stars
Quick and Hassle-Free
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technician swapped out the defective unit still under warranty and replaced it with the new Denon receiver.
This review is from A/V Receiver/Processor Setup
I would recommend this to a friendRated 4 out of 5 stars
New speakers & subwoofer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unable to do the router modem as planned, still waiting to hear how to solve problem! He Had to go back to store to pick up missing product. Unanticipated Delay
This review is from A/V Receiver/Processor Setup
I would recommend this to a friendRated 5 out of 5 stars
Resolved problem of receiver shutting down.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This group of agents were finally able to find the problem. It was a process of elimination but they were successful.
This review is from A/V Receiver/Processor Setup
I would recommend this to a friendRated 5 out of 5 stars
Demon receiver
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great agent. Knew what he was doing. Completed job in a timely matter. Solved all issues.
This review is from A/V Receiver/Processor Setup
I would recommend this to a friendRated 5 out of 5 stars
Fast and efficient
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Help set up Yamaha receiver to work with fire stick using Directv Streaming. Courteous, professional and knowledgeable.
I would recommend this to a friend