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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.5 out of 5 stars with 2796 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers are delighted by the overall performance and ease of use of the Add-On A/V Receiver/Processor Setup. Many customers found the installation process to be successful, and appreciated the knowledge and professionalism of the installers. Some customers reported issues with the receiver being defective or the subwoofer not working.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 93 Showing 1,841-1,860 of 2,796 reviews
  • Rated 5 out of 5 stars

    Sound Bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good was completed quickly. Provided great service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The Geek Squad Updated my sound system.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The system is difficult for a senior to operate but the Geek Squad personnel were very helpful and patient,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very through , polite and respectful, enjoyable to see such nice people, they were prompt and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are very professional and mounted my receiver, and projector, and set up the whole theater room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AGENT DID AN EXCELLENT JOB AND WAS VERY PLEASENT TO DEAL WITH. explained everything where I could undersatnd it perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient set up by Geek squad. Spent time instructing. I asked them to hook up a second zone and they returned and completed my request.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my AV receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed and connected the AV receiver and did a great job. He was courteous and very patient. Everything is in working order,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my receiver quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad representative was very professional and patient explaining how to use the new receiver and remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rocks it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad member was fast, friendly and informative. He answered all my questions with grace and great information.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV , sound bar, music system installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we had to have the geek squad out three times, but the last time with different technicians did the trick. It all works fine now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Receiver hookup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job hooking up the receiver to my TV surround sound and home ceiling speakers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cameron is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameron was great... not only did he do what was asked he also gave me some good advice on a tv repair and our WiFi signal. Above and beyond.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hurray for the Greek squad !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The workers were on time and did a great job of helping explain how to use the equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed correctly and the system is working like we were expecting it to. Great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home Theater hookup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was on time and we’re very knowledgeable about audio systems and logistics about hooking them up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad guys were great it made getting a new TV fun instead of hours of reading and trying to set stuff up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installation was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was very knowledgeable and completed the installation quickly and efficiently!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were knowledgeable and answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A/V Receiver or Processor Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AV receiver setup was tricky and the Squad handled it quickly and accurately.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great service by Geek Squad agent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agent did an excellent job installing our new audio receiver, 4k DVD player, and programming our Harmony remote.

    I would recommend this to a friend