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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.5 out of 5 stars with 2796 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers are delighted by the overall performance and ease of use of the Add-On A/V Receiver/Processor Setup. Many customers found the installation process to be successful, and appreciated the knowledge and professionalism of the installers. Some customers reported issues with the receiver being defective or the subwoofer not working.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 97 Showing 1,921-1,940 of 2,796 reviews
  • Rated 4 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nish and Cyril are awesome. They both have superb customer service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Early excellence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding! Everyone was knowledgeable and could explain very clearly. Showed up days early.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Toni

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great representative of the geek squad. Clean, polite, knowledgeable, good customer service. Explained everything to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Task done well and very helpful and professional a

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Victor is the best, very good and professional in his job

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    he was very good however he did not program our tv remote so that it would wrk prior to leaving. now remote not working

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great,,,,,,,,,,,,,,,!,,,,,,,,,,,,,l,,,,,,,,,,',,,,,!,',,,,,',,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,l,,,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad didn’t disappoint!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted the tv to the wall and tied in the home theater. Perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad knows alot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super knowledgeable and very friendly and quick to answer questions ,even from an old guy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped with my surround system. Professional and nice!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They got everything done in a timely fashion decided and conquered the work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One BIG DEAL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great product at a reasonable price and works really well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superior Geek Squad Techs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most knowledgeable tech I've ever encountered. Outstanding in every way. Both men were great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks are awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using Geek Squad fir about 8-9 years, lucky to pretty much have the same guys all the time…

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad works hard to get it done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician put in lots of time and effort in getting my components reconnected. Return visit needed to complete the process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad repaired receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents rebooted my surround receiver to get it working properly after it locked up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Receiver and Speaker Installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek Squad tech set up my Receiver and ran the wires to the speakers and tested everything. He was Great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hunter with the Geek Squad is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent connected my receiver to tv and other devices and made sure everything worked properly before leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad setup my a/v receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job setting up the receiver to work with surround sound and Tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These guys were great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding gentlemen, and knowledgeable. Awesome service, thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The agent mounted my TV and install all the device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV and install all the devices in an outstanding manner.

    I would recommend this to a friend