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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.5 out of 5 stars with 2796 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers are delighted by the overall performance and ease of use of the Add-On A/V Receiver/Processor Setup. Many customers found the installation process to be successful, and appreciated the knowledge and professionalism of the installers. Some customers reported issues with the receiver being defective or the subwoofer not working.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 98 Showing 1,941-1,960 of 2,796 reviews
  • Rated 5 out of 5 stars

    Added service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had new tv mounted and as total tech customer the geek squad reconnected my av system at no charge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The text that came in are fantastic. They did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service! They came in and setup a new receiver and also gave me a detailed course on how to use it highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Receiver issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents verified my connections on the receiver and showed me how to access Wi-Fi radio.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thorough job by Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job putting together the AV receiver and associated connecting devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    set up multi channel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional set up... great service.... knowledgeable... quick and easy set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my home theater system.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cody, is a talented, knowledgeable technician. Came to the house twice to make sure the new AVR setup was perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AV/TV set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was on time, knowledgeable and efficient. Work was accomplish within one hour and I am completely satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys hung the TV and connected the amplifier. They asked me about some preference s, were extremely polite and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely needed help setting up my receiver correctly. I recommend using Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional and made sure all components worked before they left

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv and sound bar quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gary was meticulous and knowledgeable. He mounted tv and Sonos sound bar very efficiently. Professional and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent workmanship by the Geek Squad. I am very pleased with their ability.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful reciever,loud speakers great installation

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sonos installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were great, but not able to deliver all of the services promised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Problem Solved

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job. Diagnosed issue and corrected problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my audio equipment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed all my audio equipment. They were professional, clean and everything works perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surround Success

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came and reconfigured my system to maximize the sound quality Very well done !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very satisfied with the Geek Squad coming to my home to install my new LG tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. We moved recently and needed new equipment for our stereo/tv. Very happy!

    I would recommend this to a friend