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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 450 reviews

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Rating by feature

  • Service

    Rating 4.4 out of 5 stars

  • Professionalism

    Rating 4.5 out of 5 stars

  • Expertise

    Rating 4.5 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers admire the Add-On Appliance Haul-Away service for its overall performance and efficient appliance removal. Users appreciate the portability and speed of the service, noting that the team completes the task quickly and without issues. Some customers have reported challenges with door sensitivity during installation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 450 reviews
  • Rated 5 out of 5 stars

    A+

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always an A+ hauling old products away! So happy this is included in TT.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haul Away

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was pleased with the installers and how carefully they moved out our old appliances to haul them away. They even moved our old fridge to the garage so that we could recycle it with PECO.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ridge pick up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent customer service, they made a mistake on address to pick up but then they fix it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In and out in under a minute

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 men came, knocked on the door. Greeted me by name , and showed me I. D. Came in and out in less then a minute and were gone. Great service!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My appliances got hauled away in two stages. When you are an older customer, it's great to have somebody else do it for you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    removal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team has my old washer and dryer uninstalled and out of the house in minutes. It was fantastic not to have to deal with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with the washer and dryer machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Installers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers removed the old washer and dryer and hauled away before installing the new washer and dryer. Neat, clean and courteous young men.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haul away of old washer and dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haul away of old washer and dryer, went super smooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly crew

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly crew! Got the job done and took the old microwave away after the new one was installed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hau Away Should Be Free

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added appliance haul away for my dishwasher, but this should be included for free with orders just like free delivery is.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    delivery challenge

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    when delivery finally arrived. It went smoothly.like taking out toothpicks. I was told it would be at noon, then between 2:30-6:30,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 guys that delivered my goods and hauled away the old fridge..... They deserve a raise! Professional, courteous, friendly, quick., thorough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! Had the same gentleman that installed our dryer and washer when we first purchased it 2 years prior. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent product and buying experience at bestbuy is the most friendliest and easiest ways to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haul asayy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery guys with Best Buy were amazing and very professional in hauling away the old appliances and setting up the new ones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery and installation was great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly ontime and a professional delivery in all reapects

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good and convinent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good haul away service. You can get 5 haul away from one appliance purchase. $30 per haul away item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Help

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appreciate the service and expertise that transpired during our installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad rocks.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Removal of old washer/dryer with new purchase. Squad wore protective socks over their shoes. Super careful and professional.

    I would recommend this to a friend