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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 86 reviews

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95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 86 reviews
  • Rated 5 out of 5 stars

    Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Zachery has been troubleshooting a locking up problem on my laptop. He is a very professional and knowledgeable technician and very dedicated to resolving my intermittent problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad n grandsons Xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad man came and set up my grandsons Xbox and my grandson is happy as a clam!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade Success

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales person took their time to explain every facet of the upgrade. My computer is like new. They also helped with discounts to apply

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Took care of everything!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My rep was great about setting up new pieces of equipment, downloading the proper software and making sure everything worked well together. He was very organized in his approach and showed me how everything worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gene was prompt, knowledgeable and did a great job installing our speakers!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed new HD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician, Robert Spurling did a quick and thorough job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We trust Geek Squad to get the job done correctly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Best Buy technician was courteous and professional. We couldn't have asked for better assistance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your geek was absolutely awesome he installed a new hard drive very efficiently while engaging in interesting and informative conversation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service , we were notified when to expect tech. he arrived on time and followed Covid safety guidelines. Corrected problem we had in a timely manner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoyed having a agent from the Geek Squad at my home to install the software and set things up and go over items. He was very professional and very honest in answering some questions that I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my new second monitor.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The "geek" who installed the new monitor, did a super job. He was very helpful and answered any questions put to him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    dittos

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    same comments as above apply. Kain servicer was outstanding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank You!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Agent made the installation, confirmed it was functioning, and demonstrated how to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Technician

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was great, very professional and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agent was very professional and friendly and he did his job in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The only way to go with new equipment period !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would never go without this service super fast and job done right first time period !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad hooked up my new printer quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent hooked up my new Canon Printer and connected it so that my wife can print from her IPod and I can print from my laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I made the decision to have Best Buy come to my house and set-up everything for me. It was very nice to relax and let someone else do the work. At least, I know everything is right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Monitor installed & instructions completed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent James did his usual excellent work & answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ryan was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ryan on the Geek squad was great I a, sold om Best Buy.

    I would recommend this to a friend