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Customer Ratings & Reviews

Customer reviews

Rating 3.9 out of 5 stars with 548 reviews

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Rating by feature

  • Service

    Rating 4.2 out of 5 stars

  • Professionalism

    Rating 4.3 out of 5 stars

  • Expertise

    Rating 4.2 out of 5 stars

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76%would recommend to a friend

Customers are saying

Customers frequently mention the phenomenal overall performance and the well-designed door of the Add-On Dryer Door Reversal. Some customers appreciate the installation speed and the large capacity for clothes. However, a few customers noted a loss of opening functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 548 reviews
  • Rated 5 out of 5 stars

    Install service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service came on time would recommend also members get free delivery

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy technician did an excellent job of reversing the door on our new clothes dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Changed out quickly and efficiently

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only complaint is the fact that we had to do a second appointment to get the door changed. Waste of time for Best Buy as the installers should be equipped and taught how to do this at the time of installation.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service techs were great! They were on time, called to onform us of arrival time and quickly reversed the dryer door. It is looking and working very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great technicians

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    technicians on Wednesday, January 25 were on time, courteous, friendly, informative and made sure everything was good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reversing Door

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed to reverse door because of adjacent washer. Best Buy did it for us, but it is simple enough to do oneself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Door reversal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was performed quickly and efficiently. Happy to give this a good review.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer door reversal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service guy was quick and very good and very nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Door reversal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This option did NOT happen as requested ahead but the installers were still able to put the washer and dryer in the places that I wanted. Instead they reversed the hookups behind the washer and dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Job

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install people knew their job. They were quick and well mannered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    U will need it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We didn’t know if we needed this at first but after I got home n looked at opening of my laundry room I was glad the sales woman recommended

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Added charge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unable to get the door reversed at the time for delivery. An additional cost of 70 to come back and review the doors is seems unnecessary

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to have this haporn because it was opening on the wrong side.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally, after a month of failed attempts, the dryer issue has been solved! Thanks to techs Everton and Stephen, they got the problem solved that the previous 5 techs couldn't!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Door was reversed, no problem.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who came did a great job! The info on the web site said this couldn’t be done, but with a minimal charge, the installers did it, no problem!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    My personal option

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers changed the hinges to make the dryer door open the opposite direction. I didn’t get to see how it was done and I have no problems with my door so.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied Customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We would have preferred a dryer with a drop-down door. The delivery/installation person was very knowledgeable on how to reverse the door and knew each step - in order - by memory.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hinge reversal on dryer.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased a new Samsung clothes dryer and discovered that the door opened the wrong way. Bust Buy sent out a technition to make this change. He was very courteous and efficient!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went smoothly and we received a great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Door reversal x 2

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service in a timely manner! Would highly recommend

    I would recommend this to a friend