Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 3.9 out of 5 stars with 548 reviews

Rating Filter

Rating by feature

  • Service

    Rating 4.2 out of 5 stars

  • Professionalism

    Rating 4.3 out of 5 stars

  • Expertise

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

76%would recommend to a friend

Customers are saying

Customers frequently mention the phenomenal overall performance and the well-designed door of the Add-On Dryer Door Reversal. Some customers appreciate the installation speed and the large capacity for clothes. However, a few customers noted a loss of opening functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 548 reviews
  • Rated 5 out of 5 stars

    Worked out perfectly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a very narrow space in our utility room and the installation would not have worked well without the reversing the dryer door.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt show the 1st scheduled time. But on time the second.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    dryer door reversal

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good job reversing the dryer door. Quick and professional and clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very much satisfied with this item it was a great

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very much satisfied with this item it was a great convenience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Natural

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery went well... we’re able to connect with no problem . Made sure everything was working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not done

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys really could not reverse the door on the dryer.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I feel sorry for the installer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time door reversal tech did not have any experience. Due to inadequate knowledge the job was discontinued. Eventually, the dryer had an issue already due to vibration and noise.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reversal was expertly done quickly and with no damage to the dryer or surrounding area.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional team reversed the door on my dryer

    I would recommend this to a friend
  • Cons mentioned:
    Functionality

    Rated 1 out of 5 stars

    No

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item did not get done & should have been removed from the order

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    extra step after installments

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can find instructions in the menu to do the "Dryer Door Reversal", it is ok.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Door swing was wrong.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your techs came out and changed the door swing and now it is easier on my wify to load the dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service call

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient,polite, timely service appointment. Easy to schedule too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony Bravia 65"

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very crisp picture, clear, bright. Surprisingly good sound. East to operate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reversal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that customized my washer was very effective and efficient they kept me in the loop every step of the way

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not your best moment, BestBuy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it took 4 appointments -- FOUR to get this simple adjustment made. The young men who actually did the work were just fine. But the process of waiting for a person to arrive 3 times and have the schedule apointment fail was pretty poor. Not what I expect from Geek Squad.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the cost.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it needs to be done, it needs to be done. Just do it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor execution of set up.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an extremely small laundry room. I carefully measured to make sure the new washer and dryer would fit. The delivery guys were asked by me if the dryer door should be switched around before they put it in the space. They said it required a special tool, which they didn’t have. After a laborious placement into the cramped space, which actually involved lifting both appliances up and over a water heater knob, they placed them. The guys came two weeks later to switch the door on the dryer and they said they couldn’t do it unless they took the washer and dryer back out of the room due to the cramped space. I got mad and said no. Showing me the tool needed , it was nothing more than a drill bit.. I’m very disappointed with this, as I barely can put clothes in the dryer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Door was quick

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    performed as expected. Pleased with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great exprience

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had some problems with scheduling, but the service was very good. Punctual , courteous, and quick

    I would recommend this to a friend