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Customer Ratings & Reviews

Customer reviews

Rating 3.9 out of 5 stars with 548 reviews

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Rating by feature

  • Service

    Rating 4.2 out of 5 stars

  • Professionalism

    Rating 4.3 out of 5 stars

  • Expertise

    Rating 4.2 out of 5 stars

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Cons mentioned filter

76%would recommend to a friend

Customers are saying

Customers frequently mention the phenomenal overall performance and the well-designed door of the Add-On Dryer Door Reversal. Some customers appreciate the installation speed and the large capacity for clothes. However, a few customers noted a loss of opening functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 548 reviews
  • Rated 5 out of 5 stars

    EASY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We ended up leaving the hinge as is, but installers explained the how to's for any future alteration I may plan. Great guys!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor communication; employees not knowledgeable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told that someone was coming out to reverse my washer door but once installer came out he said he could do that on that model. He said store employees always say they can when they cant. Waste of money that I never got refunded

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Hinge swap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cool how many different ways you can open a dryer now. Needed it to open another way so swapped it no problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service crew did a great job. Would welcome them back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer satisfaction

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and efficient turned everything around the way I wanted it totally satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not bad

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery/ install. They did what they said they did

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helping that this is included in the service as I didn’t want to attempt to haul away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer hinge reversal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were late and tired. Didn’t want to do hinge reversal but did after my insistence

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Timely and Quick

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time and did the door reversal very quickly

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wasn’t done at installation

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician installer had told us it wasn’t necessary initially

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was excellent. He reversed the dryer door and took extra care to not scratch the dryer.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Install Team did not bring the proper tools.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all Salesperson at Best Buy Store#: 460 never asked if we wanted the dryer door to open the same way as the washer door. Second Best Buy Install Team did not bring the proper tools do finish the job. I had to load them one of my sockets & socket wrench to be able to reverse the door. Best Buy reversed the charges on this.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work done by bestbuy installation crew. Took a bit of time but great results!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reversal

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech made it easy. Confirmed with my wife on delivery

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The dryer hinge reversal was simple and fast.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dryer hinge reversal was accomplished in a very professional and expedient manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    !boj eht diD taerG

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    .dedeen ew tahw si hcihw yaw rehto eht snepo rood ehT .yas ot esle tahw erus toN

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    Dryer hinge reversal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible experience. We had to argue with the installer to perform this service which was identified in our purchase paperwork but not on the installer work order. The work was done professionally after the conflict with no issues. The experience was terrible.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great team

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy team were timely, courteous, fast, and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    CAME BACK TO REVERSE DOOR HINGE

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an issue with opening the door and they came back to change it out. Good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Services!!! 100% satisficed!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Services!!! 100% satisficed!!! Always more than I expected!!!

    I would recommend this to a friend