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Customer Ratings & Reviews

Customer reviews

Rating 3.9 out of 5 stars with 548 reviews

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Rating by feature

  • Service

    Rating 4.2 out of 5 stars

  • Professionalism

    Rating 4.3 out of 5 stars

  • Expertise

    Rating 4.2 out of 5 stars

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76%would recommend to a friend

Customers are saying

Customers frequently mention the phenomenal overall performance and the well-designed door of the Add-On Dryer Door Reversal. Some customers appreciate the installation speed and the large capacity for clothes. However, a few customers noted a loss of opening functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 548 reviews
  • Rated 1 out of 5 stars

    Never done

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was offered to reverse the door, I forgot at install, it was never completed. I see it printed on the paperwork where he check what was done.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't happen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer said it wasn't on his work order, so he would not do it. I had to call BB and they sent someone else out to reverse the door.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible idea to use Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers told me they didn’t know how to reverse the dryer hinge. Now I have to do it my self. Next time I’ll go somewhere else for my appliances.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not as Promised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Door was not reversed as ordered no time for replacement and the delivery guys did not have the attachments to make the door correct with them

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dryer Hinge Reversal

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The repairman refused to reverse it saying that the door would never seal right, instead he switched my washer and dryer location.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Installers were suppose to reverse the door

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased a new dryer. The installers were suppose to reverse the door. They didn't do it, so I had to. The screws were very difficult to get in.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not yet delivered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t review something that hasn’t been delivered yet. Please ask me again after the delivery

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Work wasn't done until installation at home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn't done before delivery. Convinced the installation guy to switch as I would have had to send it back.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unnecessary charges

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t believe you charge 50.00 to do this. For what this washer and dryer cost it should be included.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery person did not know what they were doing.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not get done

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They forgot to do this to my dryer. It ended up being ok since I’m fine with it being the original way.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Myself

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They forgot to reverse the door. I did it myself.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't complete

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They didn't do this. It was on my receipt, but the installer said he didn't have it on his order.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Door hinge!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The door hinge on the dryer was placed on the wrong side. I have to say, "The wife was not happy, but she has adapted".

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Mr.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They never show up to do this. Very disappointed I

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    This was not done please send someone to my housei

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was never completed please send someone to my house to complete the work or discount me

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not done

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hinge was not done. It was on the order and when I got home I got an email saying it was canceled.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dryer door reversal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did not perform this task. We would like for it to be scheduled.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never completed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Due to Covid, this was not complete. Therefore, I need an appointment to address this.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth it and it's very simple to do. You can do it yourself.

    No, I would not recommend this to a friend