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Customer Ratings & Reviews

Customer reviews

Rating 3.9 out of 5 stars with 548 reviews

Rating Filter

Rating by feature

  • Service

    Rating 4.2 out of 5 stars

  • Professionalism

    Rating 4.3 out of 5 stars

  • Expertise

    Rating 4.2 out of 5 stars

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Cons mentioned filter

76%would recommend to a friend

Customers are saying

Customers frequently mention the phenomenal overall performance and the well-designed door of the Add-On Dryer Door Reversal. Some customers appreciate the installation speed and the large capacity for clothes. However, a few customers noted a loss of opening functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 548 reviews
  • Rated 1 out of 5 stars

    Not performed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No one seems willing to complete. We paid for this service and are entitled to it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DOOR REVERSAL

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The receipt on line said the door reversal was done. It wasn't.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was not only not done the delivery person told me I could do it myself!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First technician did not know ow to do it. Waited 5 days for anther technician.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service was canceled as the installation crew reversed the units

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    no door reversal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    reversal did not happen and dryer rocked please refund!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't happen

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two different delivery installation teams refused to reverse the door hinge.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sent a delivery person instead of Geek Squad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery person had no idea how to go about fixing the dryer.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Was not done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That was on the order, right out of the store. The delivery guy blamed warehouse.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    They didn’t do it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I asked them to reverse the door but they actually didn’t do it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I feared for my life

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feared for my life by the bad service by the servicemen

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    no service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up doing this myself service was overlooked

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dryer Hinge Reversal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This never happened. The installers didn't reverse the hinge.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not provide

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did not reverse the doors as asked.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our dryer door was not put on the side we asked him to.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Washer and Dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    all is working well - fingers crossed it continues

    I would recommend this to a friend
  • Pros mentioned:
    Door design

    Rated 5 out of 5 stars

    Door Switch

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved that I had the option to switch the door , great option

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dryer door reversal.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Third time was the charm. They took their time & did a great job!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Door

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was not explained to me When I purchased it and asked the question about the door reversal that there was gonna be a charge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer Door Reversal

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Guys done an awesome job it was quick and easy to reverse the dryer door. Which made it extremely convenient for me to get clothes in and out of the dryer considering the space I was working with.

    I would recommend this to a friend