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Customer Ratings & Reviews

Customer reviews

Rating 3.9 out of 5 stars with 548 reviews

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Rating by feature

  • Service

    Rating 4.2 out of 5 stars

  • Professionalism

    Rating 4.3 out of 5 stars

  • Expertise

    Rating 4.2 out of 5 stars

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76%would recommend to a friend

Customers are saying

Customers frequently mention the phenomenal overall performance and the well-designed door of the Add-On Dryer Door Reversal. Some customers appreciate the installation speed and the large capacity for clothes. However, a few customers noted a loss of opening functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-548 of 548 reviews
  • Rated 5 out of 5 stars

    Dryer Door Reversal

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Service Guys were polite and did a great jib reversing the dryer door. They cleaned up their area also. I would highly recommend the Geek Squad for future installations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome delivery/installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great delivery people. Kind, considerate & answered all our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help from Best Buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Moved into new house and washer/dryer were in opposite sides. The young man came in and reversed the dryer door, making the set much more usable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer Door Reversal

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dryer door reversal was the Best Buy installers idea and it was a very good one because it made loading the dryer easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet and the auto-sense is good at completely drying items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much needed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Cruzmans are great! Very helpful and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers changed the direction of the dryer door. It’s literally perfect.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dryer door reversal

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had purchased a new washer and dryer. Both were installed by BB. The dryer door needed to be reversed, but the tech didn't mention it. I made an appointment for them to come back to do that. NOW the screws in the door keep coming loose, not allowing the door to close completely. Very poor service! Such a big disappointment

    No, I would not recommend this to a friend