Customer Ratings & Reviews

My agent Robert has always fixed what needed to be fixed and completed it in a short time. KF

Jimmie fixed the issue with my email quickly and is very pleasant.

Fantastic agent who was very knowledgeable and very helpful in fixing my problem.

The agent was very professional and was successful in fixing my problem.

THE AGENT MOUNTED MY COMPUTER AND HELPED WITH NEW SEVERAL SUGGESTIONS...

The Geek Squad member was Patrick. He was fabulous. He worked a long time to make sure my printer was working correctly. Then he instructed me to make sure I would be able to operate the printer with no issues in the future.

Daniel of the Geek Squad worked hours to get my computer up to speed.

Agent TJ Shay is a wonder! He can troubleshoot anything - and I mean anything - that I am struggling with. He fixes little glitches on the computer. He mapped our Roomba so our house sparkles. He set me up with a new printer. I could not be more pleased!!!!!

Agent got my printer to print in color, which I was unable to.

He came on time and was very courteous. Identified the problems and solved the ones he could. Advising what needed to be done to upgrade my computer.

The agent David L. Is very knowledgeable, patient and professional. A great possible poster person for the Best Buy Geek Squad.

Excellent service, technician was polite, arrived on time, communicated, and was knowledgeable, a great investment, highly recommend this service.

Agents are EXTREMELY professionals, knowledgeable and curtious. Basically, in this day age, the G-SQUAD are the only people I have dealt with who do their job and very well, also ask you if there is anything else you need help with. I think THEY are the GREATEST & BEST.

Wonderfully easy way to ensure support from Best Buy that I really need. I know I can count on you. Thanks so much!

fixed my issues asap. I truly recommend Geek squad to any computer owner. In fact I have absolute confidence , that I get the Total Tech package every year !!!!!!!

Cody and his assistant were extremely personable, articulate, and helpful, including offering correction suggestions to things they observed. Extremely happy with their service. I'd give them a 10.

Our geek Squad, Thomas is just outstanding, he set up our new computer and went thru all the features we wanted. Just an super nice person and very easy to follow. Great employee.

Clay did an excellent job of identifying the issues and instruction as to how to move forward. Great Job!!

Geek squad is great . They are knowledgeable people and are very professional.

I was without my email on my computer and the agent fixed it for me. He was professional, thorough and easy to deal with