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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 130 reviews

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93%
would recommend
to a friend

Customers are saying

Customers find value in the Add-On Email Setup and Troubleshooting service, particularly its overall performance, which users describe as easy, quick, and tidy. The service is also appreciated for its data transfer capabilities from old computers. Customers also appreciate the clarity of the explanations provided during the process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 130 reviews
  • Rated 5 out of 5 stars

    Geek Squad fixed my computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was without my email on my computer and the agent fixed it for me. He was professional, thorough and easy to deal with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recovery and repair

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Robert is the best knowledgeable and patient technician! He solved my problem immediately and professionally. I have recommended him to my friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up my new computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very best deal for seniors or anyone with limited technical knowledge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome response

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    after geek squad tech left - I had questions so called in. they were able to help with all my issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Emil Migration

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent was able to migrate all of my emails to my two new Dell Laptop Computers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agent was able to help me remotely to figure out the problem and change some of the settings. He got back to me in a few hours! Outstanding service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped with my scheduling issue.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent helpful and patient and courteous Name was Michael

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rene once again came to the rescue

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek Agent Rene got my computer to work properly after I tried several times. I'd be lost in my business without him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Natasha is very helpful she is good with people. She is truly a professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Linking e-mail

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Linked Yahoo Mail with Outlook, quick and knowledgeable. [Better than contacting Yahoo directly]. Thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up Outlook 365 and scanner

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outlook 365 set up was great. Clarification on scanner worked perfectly and speaker sound is working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Email

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Johnathan worked on my husband’s laptop & got his email set back up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Email setup and troubleshooting

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent Eric R assisted with email setup on our new desktop - we changed email provider from Yahoo to MS Outcome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cell Phone and Computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had great service each time Geek Squad is needed, also as a learning tool.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service is outstanding and the agent Andrew is polite and and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek in-home service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent Jordan is super to work with. He answered a lot of tech questions for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solved my email issue.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    P. J. is always a quick response, on time, friendly and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad installed my printer quickly.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new printer is just what I needed! No bells and whistles....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set my printer up for me

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my printer and taught me how to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeksquad mounted my TV in good time

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad repaired my laptap in best condition

    I would recommend this to a friend
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