Customer Ratings & Reviews

The tech was very knowledgeable in the problem i wanted to solve and fixed it quick.

The salesman (Geek Squad) made a very careful analysis of the problem I was having with my 3-year-old computer. We agreed on the solution he proposed. The solution is to replace the SSD card in my home. When the tech arrived, he could not replace the SSD card.

Geek Squad, Microsoft, and Epson were all unable to get the products I had purchased working properly.

Great service. inexpensive for what they did. They had to modify a bit to make it fit but works perfect and looks great

This is to acknowledge and praise Geek Squad "double Agent" Jeremiah Ankrum for his recent service installing the RAM upgrade on my desktop. He was: (1) efficient (worked quickly), (2) knowledgeable (made suggestions as to additional Geek Squad services that might be of interest, (i.e. upgrade paths for my machine, and he knew the lyrics to Joy to the World), :) (3) he was thorough (checked to make sure my system worked better after the install), and (4) did it all in a friendly manner friendly

My service with the geek squad was excellent. He didn’t take long installing it. He broke it down step by step to keep track of the assembly on the online website. He also went out of his way to update my chrome app. Geek squad always does me justice when they come. Great team they have!

In-home annual update on my desk top computer. Had problems with staying connected to printer pulled up software and reinstalled it along with the scanner then reviewed how to use them

My in home service was great! Agent was punctual, knowledgeable, professional. Accomplished task quickly and explained how to operate clearly. Would 100% recommend

The Geek Squad technician was on time and very professional. He worked on my computer DVD player and showed me how to work with it. He was very respectful of my work area. He was outstanding.

Yes, as with everything the tech did at my home, it was done quickly and efficiently. He went over the top for me.

the agent created my docking station complete with wireless keyboard, mouse, and speakers.

The agent set up & connected 2 computers. He took his time & explained new benefits & features of the systems.

What would I do with Geek Squad's Johan Polenco? I don't know. He has saved me from disaster more than once.

Geek Squad did an amazing job installing the external hardware and teaching me how to use it!! The agent worked quickly and was knowledgeable and professional!

The agents identified a malfunctioning power supply as the cause of my trouble. They recommended a replacement and the problem is solved

excellent tech !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

The Geek Squad installed my ROKU device and provided instruction on its use and educated us about the installation concerns.

Unbelievable service for this day and time. Friendly, courteous, knowledgeable, and efficient. Glad I joined Tech Support.

Having someone who knows technology really makes a difference when something isn't working properly and you have no idea where to look. My Sony 65" 4K is now perfect thanks to MY GEEK GURU!

Amazing customer service, networked our new printer and installed a new fan in our computer.