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Customer reviews

Rating 4.9 out of 5 stars with 72 reviews

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97%
would recommend
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The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 72 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    GREAT GEEKS!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were the BEST!! I relied on the GEEK SQUAD for all my electronic needs cuz I FO NOT know wha I am doing ... They're GREAT... they have never let me down.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Quick, easy and efficient.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was quick, knowledgeable and efficient at upgrading my wifi, coordinating all the different devices and recommending what else I could do to upgrade my setup.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great help with smart home.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, knowledgeable, friendly. I was very satisfied with the level of skill this gentleman had.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Internet and A/V updates installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed a new modem and routers in three areas to boost access to the internet. He also installed A-B switches for A/V equipment—very helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Help is there!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cesar and Ben were amazing! Super all around! Really impressed.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Geek Squad connected my internet perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected my modem/quickly and set the password I wanted

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek squad installed modem.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As expected the Geek Squad surpassed expectaions. Very professional and knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Geek Squad did an incredible job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came and worked with my internet company and did an excellent job setting up my system

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    So thankful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! Everything was set up and is working good.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PC unable to access internet.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After self-installation of modem/router combo, PC could not access internet. Agent diagnosed several reasons for same and fixed them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fixed our internet problem!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Silvio and Ulysses were great! They were persistent in solving the problems of making the internet signal in our old house uniformly strong.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time explained everything respected COVID-19 Well worth the time to have the Geeks in our house

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Modem Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job to Geek Squad for installing and testing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service...very professional-would highly recommend-will use again in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Installed modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thorough and courteous. Made sure things worked. Knowledgeable and patient.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    installed modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed the modem and streaming stick and made sure they were working.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Charles installed modem, very quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem was ready to go when Charles arrived. He installed it very quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad is Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is Great. They do a Great job and make life easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a very professional job and was very curtious to us.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They set up the modem with out any down time or problems. It works great.

    I would recommend this to a friend
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