Customer Ratings & Reviews
- SKU:
- 6317724
Customer reviews
Rating 4.9 out of 5 stars with 73 reviews
(73 customer reviews)to a friend
Customers are saying
Customers often highlight the overall performance of the Add-On Home Modem Setup, with many stating that the service surpassed their expectations. Customers also appreciate the efficient connectivity upgrades and quick setup provided. There were no negative comments provided in the data.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Our "Geek" was super and super fast!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This service was highly overpriced but was done in a friendly, timely and professional manner. Instructions were given in terms we understood! Thank you.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Geek squad installed new cable controller
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent installed a new set top box on my wall-mounted tv. He was an it expert but got assigned by mistake to my project. He didn’t complain, just dealt with it professionally and got the job done.
I would recommend this to a friend - Pros mentioned:Setup
Rated 5 out of 5 stars
Great job to the Geek Squad.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was quick at setting up the equipment and explained everything he did.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Modem installation
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A simple process for the tech.nworked quickly, answered all my questions. Efficient.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Geek squad solved my modem issue!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was knowledgeable and excellent in the manner he solved our issue.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Highly recommended.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service. Very knowledgable and professional!
I would recommend this to a friend Rated 5 out of 5 stars
Gek Squad is Awesome!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad is awesome! Agent wea very professinal, knowledgeable, attentive courteos and very customer focused!
I would recommend this to a friendRated 5 out of 5 stars
Above and beyond
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent communicated well arrival times.’He was knowledgeable and patient with questions. I felt his service was beyond my expectations. He even returned a phone call for a subsequent question
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Response.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad representative was efficient. answered questions in a timely fashion, and provided valuable information.
I would recommend this to a friendRated 5 out of 5 stars
Great experience with a Geek Squad Agent as usual
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was excellent taking care of our laptop & tablet issues. He was pleasant very polite & our issues were resolved in a short period of time
I would recommend this to a friendRated 5 out of 5 stars
Must have
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service. A must have if you don't know how to troubleshoot your device.
I would recommend this to a friendRated 5 out of 5 stars
Excellent Geek Squad tech!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent was so helpful and set everything up perfectly.
I would recommend this to a friendRated 5 out of 5 stars
Great assist!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent customer service, helpful, on time & efficient
I would recommend this to a friend