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Customer reviews

Rating 4.9 out of 5 stars with 72 reviews

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97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-72 of 72 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek squad installed new cable controller

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed a new set top box on my wall-mounted tv. He was an it expert but got assigned by mistake to my project. He didn’t complain, just dealt with it professionally and got the job done.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great job to the Geek Squad.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was quick at setting up the equipment and explained everything he did.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Modem installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A simple process for the tech.nworked quickly, answered all my questions. Efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek squad solved my modem issue!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was knowledgeable and excellent in the manner he solved our issue.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Highly recommended.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Very knowledgable and professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gek Squad is Awesome!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is awesome! Agent wea very professinal, knowledgeable, attentive courteos and very customer focused!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Above and beyond

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent communicated well arrival times.’He was knowledgeable and patient with questions. I felt his service was beyond my expectations. He even returned a phone call for a subsequent question

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Response.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad representative was efficient. answered questions in a timely fashion, and provided valuable information.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience with a Geek Squad Agent as usual

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was excellent taking care of our laptop & tablet issues. He was pleasant very polite & our issues were resolved in a short period of time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. A must have if you don't know how to troubleshoot your device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Geek Squad tech!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was so helpful and set everything up perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great assist!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service, helpful, on time & efficient

    I would recommend this to a friend